Question about Tomtom GPS Devices

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I moved into a fairly new development and my address is not on the gps map. Is there a map update that has my address. It is:5375 Hidden Hall Rd Cumming, GA 30040 If there is where do I buy it and at what cost. My e-mail is: ellakbrown@att.net

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I suggest that you check tomtom's download or updates for your unit so that you can see if there is an updated map for you.

Posted on Aug 20, 2008

  • Jeffrey Pedimonte
    Jeffrey Pedimonte Aug 20, 2008

    You can check this link and see if there is an updated map for your unit. click here. Or before you purchase a new map I saw this troubleshooting step from tomtom's website. This will show you how to Download and install maps. click here.

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No problem. just trying to download updates. 1 year


Garmin periodically releases updated maps for its GPSdevices. The my Garmin website offers convenient access for managing yourGarmin devices and finding the map updates you need. Garmin offers threeoptions for map updates: free download, single-purchase download or lifetimesubscription. Regardless of which option you choose, the process to downloadmap updates to your Garmin is the same.TOOLSAND INTRUCTION NEEDED TO SOLVE THE PROBLEM1 Connect your Garmin GPS to your computer. Locate theUSB ports on your computer and on your GPS. The GPS ports are typically on theback of the device and may be hidden by a protective cover or rubber cap. Plugone end of the USB cable into your computer and plug the other end of the USBcable into your GPS. Power on the GPS.2 Sign in to my Garmin(see Resources) with your username and password. If you do not have an account,click the Create New Account link to register your Garmin devices.3 Click the my Maps tab to display a list of yourregistered devices and their associated maps. Click the Map Downloads link todisplay a list of available map updates for your devices. Select PC Download orMac Download link.4 If you are alerted to run the Garmin CommunicatorPlug in, click Run. When the Plug in has detected your GPS and is ready todownload the map update, click the Launch Download Manager button.5 At the Save As prompt to save the map update, notethe location or select a new location to save the file. Click the Save button.6 When the Map Update file has finished downloading,click the Launch button.7 At the "Welcome to the Garmin Map Update"screen, click Next.8 After the Map Update USB Driver Check finishes, clickNext.9 Follow any instructions on the Map Update SuccessfulInstallation screen. Click Next.10 At the Software Data and License Agreement screen,select the checkbox to accept the agreement. Click Next.11 After the update installation finishes, click Finishto exit the program.12 Disconnect your GPS from your computer.Thanks.

Sep 18, 2011 | Garmin nuvi 255W GPS Receiver

1 Answer

It won't accept the address I'm going to only part of the house numbers


Some GPS maps have incomplete records of the the numbers of the streets. In other words, let's say you're looking for 732 Main Street. The GPS map may only have Main Street number houses up to 500 and it will not allow you to enter any higher house number. This is fairly common with many GPS, regardless of make.

Your best options are:
1) Set up the address you are going to the closest one that your GPS will allow. In the above example, set the GPS to take you to 500 Main Street. You'll be about 2 blocks from your destination, so you should be able to find your destination without any problems.

2) If your GPS map is more than 3 years old, you MAY benefit from an updated map, but as I mentioned above, this type of errors is relatively common with most GPS and updating to a newer map many not solve the problem.

Hope this helps. If it doesn, please report back so that I can be of further assistance.

Mar 29, 2010 | Alpine PND-K3 Handheld GPS Receiver

1 Answer

My address is 596 Moores Mill Rd., Midway, Ky. No one can program this address into their Garmin. Why not?? The Garmin will go to 1000 Moores Mill, but not below this address.


This has to do with the mapping information. The map does not provide enough detail to resolve ur specific address. Its not a hardware problem with the GPS. I have the same problem with my address. Best thing to do is drive to your address and then save that location as HOME or set your HOME to those coordinates.

- Jim

Oct 26, 2009 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

I live in rural Claremore Oklahoma 45 miles from Tulsa. Whenever I type in my Claremore address My unit locks up and I have to do a warm reboot. My address is 14145 S. 4220 Rd. Claremmore, Oklahoma. What...


If you are far enough out in the middle of nowhere that your area did not get mapped, then rather than entering your address in, just touch your current location when you are home, and enter it as a waypoint or "favorite". This should allow you to direct yourself back to your home from anywhere you do have maps for.

Also you can go to the manufacturers website, register your product and update your maps, in the time since you purchased your device, your area may have been mapped. You will need to USB connect your GPS to an internet connected computer to do this.

If you need mor help let me know I CAN solve this problem.

Jim

Aug 05, 2009 | Tomtom ONE GPS Receiver

2 Answers

Purchased Nuvi 200 now cant update for free?


2 years is still pretty recent for some GPS. The maps take care of all major roads before new residential areas. Contact Garmin for more clarification.

Jun 22, 2009 | Garmin nuvi 200W GPS Receiver

1 Answer

Won't accept address information from user


Check in Settings -> Map -> Map Info to see which map(s) currently are installed, perhaps only a small part of the region got installed. When updating map material the unit will erase all old map material from the unit, so if you had a larger area than the one you updated to, then only the newer smaller area would be installed, and thus searchable.
If you have MapSource on your PC and the new map update installed there too, you can try to search for the same address there and see if you're able to find the address then.

Jun 02, 2009 | Garmin Nuvi 760 Handheld GPS Receiver

1 Answer

Map Update


I got the chance to talk to 1st navteq and they requested that I speak with sanyo, then I got the chance to talk to sanyo customer service who couldn't offer any help other than asking me to wait till December or January when their version of 2009 map upgrade will be made available.There was one interesting revelation I kind of found out on Garmin 770 too; the same addresses could not be plotted or navigated by this also so I think it is a common factor and these are all somewhat new addresses of new developments. My suggestion will be wait till 2009 map upgrade is made available.

mainoo2005

Aug 24, 2008 | Sanyo NVM-4050 GPS Receiver

3 Answers

Web Site to Update GPS


http://www.navman.com/Navman/Templates/standardcontent____24709.aspx

I'm in Australia, so if you're not you will need to go to the navman website and select your country, then find the update. The update is done through the NavDesk software I think.

Jun 11, 2008 | Sony nav-u NV-U70 GPS Receiver

3 Answers

I Would like to update my Garminc330. I have a glitch in the map (tells me address doesnot exist, when I know it does)


Garmin puts out map updates on a regular basis. You must purchase these. The GPS comes loaded with maps that are current as of the date of production of the unit. It cannot "know" when new roads are paved and new subdivision are created without being "told" via map updates. The unit knows where it is in relation to the maps loaded on it by receiving signals from the GPS satellites in orbit. If things change, the maps must be changed in order for the unit to give you correct directions.

Jan 02, 2008 | Garmin nuvi 350 GPS Receiver

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