Question about HP Color LaserJet 2600n Printer
My HP LJ 2600n printer keeps jamming after it only prints 1/2 and only 1 or 2 colors print. When I pull out the paper, I see a message on my computer screen that says: Supply Memory Error on Black. Unable to Read System Data. Reinstall Supply. If error reappears contact support.
Is there anything I can do before contacting support?? Thank you
A supply memory error is the smart chip on the cartridge. It can also be a physically damaged or locked / froze catridge. In this case the machine is identifying the black cartridge. The first thing to do is replace the cartridge (black).
If it's missing or has a corrupted smart chip lots of weird errors can result but they will usually still direct you to the specific cartridge to replace. If it's a refilled or remanufactured cartridge I would HIGHLY suspect that is the issue.
To locate the smart chip to see if it has come loose, see the picture below:
It's the green little computer board in the picture. Make sure it hasn't come loose. Below is a close-up of the chip. If it is a remanufacture or refill it should look slightly different than shown in the picture as the picture shows an original HP chip. If it's the exact same and a refill, return the cartridge to your supplier.
Hope this helps you. If so hit it with a FIXYA. If not, try to get the printer to print a configuration page or error report and let me know the last couple errors shown by numbers. (Full numbers, like 10.10.1000 or 13.02.05.)
Posted on Sep 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 02, 2014 | HP LaserJet 4345mfp Printer
Feb 17, 2011 | HP Color LaserJet 2600n Printer
Nov 07, 2010 | HP Color LaserJet 2600n Printer
Oct 26, 2010 | HP Color LaserJet 2600n Printer
Nov 27, 2009 | HP Color LaserJet 2600n Printer
Aug 21, 2008 | HP Color LaserJet 2600n Printer
Mar 07, 2008 | HP Color LaserJet 2600n Printer
Dec 12, 2007 | HP Color LaserJet 2600n Printer
624 people viewed this question
Usually answered in minutes!