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Maybe the printer driver you are using is not compatible with the windows version you have on your system. I would go to the HP web site and see if there is a driver for your printer and check the connection to your laptop
Click on Software & Driver Downloads. Then you need to select an operating system. When you do a list of available software will be given. In most of these there is a link to order a new CD if you desire.
You can also download the software from this page and install the printer without a CD. If you would like to do that, just Comment back and I'll try to lead yu through it.
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You may have to install or update drivers Most of the
drivers/software I get are from a web site driverguide.com you need to fill out
a free registration then search for the driver you need download it in a format
you can use install it and then most times reboot the computer
Please leave Comment or Rateanswer for me to improve in the future
I miss placed my Printer Software driver CD when shifting the house. I bought new computer and I want to install the printer into it can you please provide me with the driver I AM NOT ABLE INSTALL HP DESKJET F 380 ALL-in-one Printer as i missed the driver CD i want software