Question about Fisher Paykel EcoSmart GWL15

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Fixed basket came loose...

I have an ecosmart Fisher & Paykel clothes washer.
There are two baskets, one is fixed (as in, doesn't move), and is outside of the inner basket that the clothes go in. The fixed basket detached and now my washer doesn't work. Is this an easy fix, or will I need a repair person to come out and fix it, or should I just scrap the machine? I am right at the two year mark, so I don't know if my warranty will still be good or not...

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  • Anonymous Sep 12, 2008

    I had the same problem and followed the first poster's suggestions. It is working just fine. One suggestion, though, is to have another set of hands to help lift the basket when trying to reattach it or to hold up the lid so it doesn't fall on your head. Easy fix, though. Thanks!

  • Anonymous Nov 25, 2008

    The large fixed basked came off it's spindle (or whatever) during the rinse cucle and leans against the washer chassis.

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If less than 2 yrs warranty and washer has 2 yr warranty (ck owners manual) call service ..if not remove plugs on front sides of top remove phillip screws lift top outer tub is supported by 4 swing arms one or more is probably loose or broke but can be replaced also have known then to just pop out of position with really bad off balance load

Posted on Aug 21, 2008

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When you say "We took it apart" are you talking about removing the inner basket or just the agitator/rinse dispenser?
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This may sound complex but it really isn't. Fisher Paykels are very well designed as far as ease of service. That tun comes out basically with nothing more than a screwdriver.

I hope this helps you. If you need more info, please ask. If you feel that I have not been helpful, please allow me the chance to redeem myself before you rate my answer!

Thanks for the opportunity to help you and Happy Holidays!!!


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