Question about Lexmark X3480 InkJet Printer

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Scanner not working

Scanner not lighting up
scan bar moving slightly back and forth and then sticking

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Try a new install. Do you have the scanner software? If not, you can download it at www.lexmark.com.

When you have located the CD (or the correct driver for your machine,) please do a clean download and install as follows:
Turn off the machine and unplug it
Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can)
(Now download the driver and SAVE it to your desktop
Click on it to install and follow the directions carefully.) or install from you CD. When it is finished, if it has not told you to reconnect your printer, do so now.
Restart your computer.

Good Luck. Please let me know if this works and rate my solution. Thank You.

Posted on Aug 20, 2008

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Sound like the scanner is the issue, is it under warranty? OR the Scanner may be locked, check for the scanner release device unlock it,.

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Leave the lid up when you make the copy and see if the light bar moves from left to right when copying. Check the scanner lock knob under the left hand side where the papers come out. Make sure it is not locked. Sometimes the scanners get stuck a lot and can cause blank copies. If it is stuck then you just have to remove the glass and then clean and lubricate the steel bar at the back that the whole unit rides back and forth on. Once that is doene it should work fine. Make sure to manually run the scanner bar out and back a few times so that you can get the whole rail lubricated. Do all this with the power turned off.
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HP Laserjet 3330 Multifunction monochrome printer,copier,scan and fax. This machine will warm up, and after it reads "scanner lamp warming", the scanner lite lights up, the carriage moves back and forth,...


Hello,

This type of problem is usually caused by dirty mirrors in the scanner. After a few years of use the mirrors and lenses in the unit will get a fine coating of dust particles on them. The dust interferes with the scanner initializing the optics. When this happens the unit displays the Scanner warming up message on the screen and keeps trying to move the scanner assembly to get a good reading from the pickup. To solve the problem you will need to disassemble the scanner portion and clean all of the mirrors with window cleaner and a soft cloth or q-tip. To get dis-assembly guides just do a google search for the 'scanner warming up' error.

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1 Answer

How do you repair the lamp cable on a Minolta EP3170


Are you talking about the power cable that powers the scan lamp Or the cables that move the scanner bar back and forth?
If you mean the cables that move the scanner then nothing can be done. These are of a specific length and would have to be duplicated perfectly in order to keep from ending up with out of focus copies. The power cable "might" be repaired if it had a broken wire by opening up the insulation and resoldering the broken wire then taping up the cable. Just be sure the machine is unplugged before working in this area as some older Minolta's like this use neutral line switching so there may be power applied to the cable anytime the machine is plugged in.

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We cannot get the scan to operate on the hp officejet 4315 all in one printer


When you lift lid to scanner pad, does bulb light up? It should also move slightly as if to prepare for a scan. If these things do not occur, something is definitely wrong with the scanner itself and will require a technician to service.

If bulb does light and carriage moves, then you should try using the buttons on printer control panel and try to use software on computer to try a scan.

If the control panel button works, then it's a software issue. You can try different software like HP Directory or any photo software with input from scanner feature.
If software works, but control panel doesn't, you'll need a technician to fix the panel.
If neither work, we are back to a problem with the physical scanner. That requires a technician to look at it.

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i dont have the scanner icon for HP. I loaded the drivers, but the scanner doesnt show up on the control panel.
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When I turn on my 2410 printer the hourglass stays on endlessly.


try uninstalling and reinstalling


Don't forget to rank the advice!

http://www.aa1consulting.com

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My Visioneer 8650 flatbed scanner with auto document feed gives a message when I try to scan a document, telling me to move the switch on the bottom from the "locked" to "unlocked" position. The lock is...


Actually a very common problem. Try the following:
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2. Try slightly moving scanner. Sometimes a small change works to fix.
3. Change one of your scan setting to flatbed scan (not adf). Do a test scan under this setting. This will usually kick start scanner unit to unlock.
4. Last resort, by does also work...give it a medium slap on the side, sometimes unjams the scanner light.
5. Super last resort, power down over night, it almost always works the next day. (could be that lock up is heat related to scan lamp, dont know but just a guess).
Excellent scanner, so worth the effort to try these fixes.

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1 Answer

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under the scanner sharp tapes a connector to the scan bar. the tape probly came off and is sticking to the bottom, remove tape and it should work

Dec 02, 2008 | Office Equipment & Supplies

1 Answer

Scan head/carriage not parking in one spot -- keeps moving.


The scanner is having trouble getting its "white reference" usually due to dusty mirrors, but can also be the bulb losing brightness. These are not a easy machine to pull apart if your not used to it.

Good colour laser MFP, depends on volume of prints and remember colour dont come cheap, but dont use refill cartridges, Kyocera and Oki both have good Models

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