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okayyy. why would you use water and soap? You should have took a very very very damp rag and wiped it down. You most likely need to get a new zune. BUt if your zune every gets wet somehow dont try and turn it on, let it sit for at least 24 hours...you will have better chance of it turning on then.
Go to this page, and on the right side of the page you will see a "Sansa Media Converter" link. Click this to download the Sansa Media Converter software for your player. you can also download the user's manual from this page. http://www.sansa.com/support/sansa_e200/faqs
if u have read the agreement before installing samsung media studio which came with the player it shows it doesn't guarantee that if u update da software it wuld work......so rather than updatin it go wid da original one wich came wid da player......it wuld definitely show ur uploaded files......
u don't need da driver,this worked for me. . .1)let da powuh run alla time (leave it on util battery run out) 2)charge um by the usb cable to your mac 3) on itunes,they wen hav one mp3 converter in da prefrences of itunes,change um,if dey have one protected file(locked)then burn all of um to one CD,dat should tak out the lock from dat buggah 4) alla dis is in pidgin,im sorry cuz dis is all i noe. . .kay alright take care bra,and if da buggah stay broken den i m sorry cuz. . .
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor