WHILST COOKING FOR A LARGE PARTY I DIDN'T NOTICE THAT A GUEST HAD PLACED A PLATE ON THE TOP WHERE THE AIR VENT IS. THE MICROWAVE HAS NOW STOPPED WORKING AND NO MATTER WHICH PROGRAMME I SELECT THE OVEN ONLY RUNS FOR 15 SECONDS AND TELLS ME TO LOOK AT THE INSTRUCTIONS! I HAVE PULLED THE PLUG AND HAVE RE SET THE CLOCK BUT ALL TO NO AVAIL. ANY HELP WOULD BE GREAT.
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The turntable motor is accessible under a cover plate beneath the microwave oven. It may have to be replaced. You can contact Panasonic directly or find an appliance parts supplier to obtain a replacement motor.
Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information and items at the website indicated.
As you can see from the website, the tray has the following dimensions:
Glass tray measures approximately 16 1/2 inches in overall diameter.
Outside diameter of turntable track is 10 7/8 inches.
I hope that was helpful to you, good luck and take care.