I've ordered them twice over the last few years and have used part number 45189-5 and 45189-8. A quick look on the web and i've seen a couple of other numbers after the dash. I have one. Never been used. If you can't find one. $10. undercovertc at yahoo dot com
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Printer wont stop paper, if any page length mismatch,Select page length as any size, as well as while shooting the print command select page length as legal & try it. I feel that teflon not rotating properly, result paper jamming at bottom end. If any paper length faulty printer detects the length give message of mis match..Pl check carefully...
Sounds like you may have a maximum length set that keeps you from printing over a certain length of label and it is adjusting your font size to fit that length. You may need a manual to figure out how to reset the length.
The most common cause of the Check Print Head Path Error 2 is a worn out carriage belt. Open the top cover and locate the carriage belt. It is the long thin belt that extends the full length of the plotter. Use a light and look under the belt for debris that looks like pencil erasure crumbs. If the crumbs are there, the belt is disintegrating and needs to be replaced. See: http://www.lpscomputer.com/c-732-designjet-5000-5500-belt.aspx
A common problem with Lexmark printers is the wearing of the belt that drives the printer cartridge carriage. Similar to the belts on cars, they just degrade. If you are handy you may be able to disassemble your machine and move the position of the belt. Typically the teeth on the belt only wear out in one localized area, if you are able to rotate the belt so that an area with teeth can contact the drive motor you may restore functionality. Email me if you would like more information on this.
The probability is that the new print server is either configured for a longer "page" than the cross match card.
There are different ways to fix this and it really depends on the application used to print the cards.
My first suggestion would be to fix the print server - followed by setting the page size in the application and finally configuring the form length for the profile you are using in the printer - the application settings usually take precedence over the other two, but I have found when using Windows server to drive the printer that Windows dictates the form size and a custom form may need to be created.