Question about Kenmore TRIO® 77553 Stainless Steel Bottom Freezer French Door Refrigerator
We have new kenmore refrigerator model #795.7755. It was installed in early April, 2008. Within the last couple of weeks we are getting a rotten egg smell and bad taste in the water and ice from the dispenser. We are on a public water supply from wells. It is plumbed to the cold side of the house water system, of course. All of the rest of the cold water in the house does not have the problem. If we draw cold water from the tap and cool it overnight it does not have the problem.
The Sears tech was just here and does not have a solution. Sears technical support says it is the fault of the water and we must put in a treatment system. I am about to take the thing back to the store.
I believe there is something in the filter or refrigerator water system that is causing a chemical reaction with the sulfur in the water, much like an aluminum or magnesium anode rod in an electric water heater. Sears says that is not the problem and has washed their hands of the problem. The tech was unable to tell me if the ice cube water goes through the filter first, so we cannot narrow it down that way. He disconnected the feed line to the refrigerator and the water he drew was fine. There is apparently no way to bypass the filter either.
If you have a braided plastic or braided metal supply line that is your problem. Use a plastic supply line with compression fittings.
Posted on Oct 30, 2010
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Posted on Jan 02, 2017
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