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My phone has been out for some time. Just noise on my phone. the outside plug in works fine, so I assume it is my inside wiring. This morning I unplugged all my phones, and hooked them up one by one. When I unplugged the dsl filter they worked. When I put it back, just noise. My computer works, can I just leave it off?

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Replace the DSL filter. it is needed to in order to prevent interference between phones and DSL service operating on the same line. Without the installation of DSL filters, high-frequency signals or echoes from analog devices can result in reduced performance and connection problems with DSL service, and the high-frequency signals from the DSL service can result in line noise and other issues for analog devices.

Posted on Aug 20, 2008


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No dial tone

  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Phones

    1 Answer

    My phone says parallel set on how i fix it

    I assume you cannot get dial tone on your Vtech handsets or base unit. The phone is telling you that another phone or device has seized the line, therefore it cannot give you dialtone. You could have another phone or device(fax, modem, etc.) off hook or you could have trouble on the line caused by bad wiring, faulty line cord, or bad outlets. To find the trouble, you need to remove all devices from all outlets and try to isolate the bad wiring, line cord or outlet by connecting a standard good phone to one outlet at a time using a known good line cord. If you are unable to isolate the trouble using this method, try going to the outside interface box and testing the line there. Inside the outside interface box there is normally a test jack with a short line cord plugged into it, unplug the test jack and plug your standard phone into the test jack. If you don't get good dialtone then the trouble is with the service provider and you need to report it to your service provider. If you do get good dial tone then the trouble is in the building wiring, outlets or phone devices. Typically there is more than one pair of feed wires from the interface box to the building outlets. Remove all but one pair, then go inside and check all outlets for dialtone(plug standard phone into each outlet one at a time) to find which are connected to the pair of wires that are still connected at the interface box. If you find trouble on this feed wire( can't get dialtone at any of the outlets), remove it at the interface box and connect a different pair of feed wires, go inside and test all outlets again. If a feed wire tests good(you get dialtone on at least one outlet) then do not remove that feed wire at the interface box and just add the next one at the connection terminals in the interface box then retest your outlets again. Work your way through all of the feed wires and outlets in this manner to isolate where the trouble is. A bad wire, line cord, outlet or phone can produce a short or partial short across the telephone wire pair that will appear to your Vtech phone as if a parallel set is in use. It can sometimes take quite an effort to locate a bad wire or outlet. Good luck.

    Feb 02, 2011 | Vtech 5.8GHz Cordless Phone with Digital...

    1 Answer

    My phone rings once and drops the caller before the second ring.

    This is often caused by a partial short on the phone line, usually on the service provider network. If your land line enters the building through an outside interface box, then you can test to determine if the trouble is with the service provider or is in the building wiring, outlet, or telephone device. Inside the outside interface box there is a modular test jack with a short line cord plugged into it. Unplug the short line cord and plug a standard phone into the jack. Make a test call, if the problem still occurs then the trouble is with the service provider and you will need to report the trouble to them. If the trouble does not occur with the test phone plugged into the test jack, then the trouble is in your wiring, outlets or devices. Through a system of elimination you can discover where the fault is. Start by disconnecting all devices from outlets including the line cords. Connect one device to one outlet, make test call, if the touble is gone, then check each device one at a time to determine if one of your phones, fax machines, answer systems, or modems is bad. If the trouble continues with only one device connected, check each outlet visually for corrosion, escalate to removing the wiring connections at each outlet except for one. Make test call again to determine if trouble persists, if it does remove the wiring connections at that outlet and reconnect at another outlet, test again. With patience and persistence you can find the bad wire, outlet or device. In the outside interface box there may be more than one pair of wires connecting to your outlets. The process of elimination can be woked from this end also, by removing all but one pair of wires connecting the outlets and make a test call from inside after finding the connected outlet. Work your way through all the wiring to determine where the trouble is.

    Feb 01, 2011 | Uniden DECT 6.0 Cordless Telephone...

    1 Answer

    My landline phone is not working what should i do?

    There's always a chance the phone itself is just bad. Like any other device, a phone (even an old-fashion simple rotary dial one) can fail. Try another phone in the jack. Then, if the landline still isn't working, read on.

    Where to start depends on what kind of phone service you have, but you want to begin at the source where your service enters your home and verify that you have dialtone there. Then you can determine if the problem is with your service, or is being caused by a bad phone or an inside wiring problem.

    If you have conventional phone service from a "regular" phone company with a connection to wires outside, you may have a network interface box. On newer homes this may be outside, usually near the electric meter. Or it may be somewhere inside your home. In the NI, the incoming phone line connects to one side, your inside wiring connects to the other, and a short modular cord plugged into a jack makes the connection between the sides. When you have phone problems (no dialtone, excessive noise, etc.), disconnect the plug and plug a known good corded phone into the jack. If the phone works properly, the trouble is in your home somewhere. If the problem continues on the test phone, it's because something is wrong with the phone company's side, You'll need to contact their repair service.

    If you have phone service through a cable company, disconnect the phone plug from the back of your modem and plug the test phone in there. This is where your service starts, and no dialtone there means some problem with the modem or cable service. Again you'll need to call your provider. If you have fiber service (FiOS), the process is the same except you need to make your test at the optical network terminal.

    If you find the problem is on your side, start by unplugging all phones and anything else (answering machines, fax machines, etc.) you have connected. Then try your test phone in any convenient jack. If the trouble is gone, one of those devices is at fault. Reconnect them one at a time and check after each one. When the problem comes back you'll know it's because of the device you just connected.

    If you have everything unplugged and your test phone still isn't working properly, something has happened in your wiring. A jack or wire may have been damaged. You may find an obvious cause like a jack that's gotten very wet or had something run into it, or a wire that's gotten pinched under a piece of furniture. Or a section of old wiring may have failed. Finding the trouble may involve following the phone wiring from the service entrance, disconnecting sections where it branches off, trying to find the area of the problem. It can be frustrating, but just remind yourself that it used to work, so you know the trouble there somewhere. Eventually you'll find it. Check you phone bill; you may find you have a wire maintenance plan that would cover having your phone company come and fix the trouble. If not, you can call an electrician or phone system installation company if you don't want to deal with the trouble.

    Good luck, and thanks for using Fixya!

    Jan 08, 2011 | Panasonic Phones

    1 Answer

    Phones completely dead no incoming or outgoing calls lcd display is on and charge lite is on

    Assuming you have followed all the setup instructions, try reseating then changing the phone cord or verify the one you have by swapping it with one from another piece of equipment ie; another phone, answering machine, computer modem. Sometimes the small plugs do not make great contact with the very fine wires inside. Also look for any bent wires in the phone plug and the reciever any small missalignment of the pins can pvent the phones from working.
    This is very rare but newer digital phones will not work on older rotary dial networks that are still used in some rural areas.

    Dec 08, 2010 | Uniden Cordless Phone

    1 Answer

    Not able to ring out or recieve calls on landline 01772465172

    Is there a dial tone? Have you tried plugging in outside in the NID(phone box) on the side if the house. Take a corded telephone out to the box if it has a test port to plug into. If it does, plug in. If you have a dialtone, then the problems inside with either the station wires or jacks, or other equipment that is plugged into the jacks. Remove all devises from the jacks if trouble is inside and take a known working phone and plug it into a jack. if it works, plug in another device, so on and so on. Be sure to check dial tone, break dial tone by pressing a button. Hang phone up and see if dial tone has returned. If not, then that piece of equipment is bad.
    If no dial tone at the NID, then call in a trouble report of NO DIAL TONE to the telephone company of cable provider. To save money if trouble is inside, purchase the inside wiring maintenance plan and then have them come work on the phone lines. After the service is restored, call and cancel the maintenance. $5 and you're back in service, provided that's all the teleco charges for wiring maintenance.

    Nov 30, 2010 | Phones

    1 Answer

    Have 2 lines on my panasonic phone, the first line has no dial tone

    Do you plan on doing anything to help yourself? In a room somewhere, there's a Black and Blue cabinet wiht jacks on it. One of those jacks is the one that contains dial tone for line 1. You also have an interface somewhere that has line 1 and it has a modular jack to plug into (usually). You have to take a REGULAR phone, not the Panasonic digital phone, and plug into the line to determine if it's inside or outside trouble. It will probably be outside, then you report it to whoever supplies your phone lines.

    If it is inside, you can always swap the plugs for lines 1 & 2 to see if you have a programming issue. This assumes you have a TDA-50 or lower or NCP phone system. If you have a TDx-100/200/600 then you need to be a little more familiar with troubleshooting.


    Sep 15, 2010 | Panasonic KX-T7630 Corded Phone

    1 Answer

    No phone calls can be received but my computer work on the phone line I get no dail tone on the phone and a busy signal when call from outside phone

    check ur phone wire on inside.if they r fully plugged in...then it is an outside wiring issue.i had the same problem,and i had 2 raise cain with my phone company until they acted!they finally shimmied up on the pole and replaced the outside wires & now my phone works really good!

    Sep 23, 2009 | Phones

    1 Answer

    Main line has gone dead throughout our house 619-443-1066. We must have the line working as to medical assistance that is necessary for 2 members in our home.


    outside somewhere on your house is a grey telephone box, open it up with a screwdriver and look inside. your looking for a phone jack, this is where you plug a spare phone in to diagnose wether the problem is inside or outside. the phone jack may already have a small phone jack plug plugged into it, this goes to your house. unplug that and swing it out of the way. use a spare phone and plug it in there. If you plug the phone in and you dont hear a dial tone use your cell phone to call the phone company and tell them what you just did and your problem is outside. If you do hear a dial tone your problem is from the box to the house and for right now you can use an extension cord to run it inside untill you find where your problem is. When you have time you can start troubleshooting by plugging that house plug back into the grey box and unplugging ALL phones and equiptment and start checking every jack in the house to see if you have any dial tone, if you dont have a dial tone anywhere and when you call your phone line its busy that could mean you have a short, if it rings off the hook then you have a broken line, the wire colors in question are RED and GREEN and line 2 are usually yellow and brown or another color, and all of these cant touch or be crossed or you will have a shorted line. If you have kids you might want to check their room to see if theyve been playing around with the jack or jacks , a visual inspection with a magnifying glass and a flashlight into the jacks should show no metal contacts bent or overlapping. taking the covers off the jacks should see those wire colors securely wrapped around the designated wire bolt posts. If you need more assistance write me back
    good luck


    Aug 05, 2008 | Phones

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