Question about Bose 3·2·1 II System

1 Answer

Cd stuck for good in bose 3-2-1 (first edition)

Cd disk stuck: whirling noise -"ejecting" - but no ejection. Then the disk starts playing. keeps turning even while "off". Opened the case and front but see no pinhole in drive nor anything that can be opened or pulled!!
what to do?? tried anything suggested here - restarting etc. - but to no avail.

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  • zeitunga Dec 07, 2008

    Same thing. Trying to get into the box (the cd is stuck in the machine not letting the cd box eject. No obvious way to open the Bose unit. Wonder if it is a snap-together philosophy?

  • magicosan Dec 07, 2008

    Almost same problem with me. I managed to open the snap in top cover and remove it. But the drive is a closed system which you cannot open. After opening the drawer could see 3 plastic gearwheels, the smalles of it standing high and not being engaged to the others. After pushing it into place the mechanism was unblocked but the drawer was not in the correct place. I fear I have to send it to Bose for repair.

  • uhh what Feb 06, 2009

    I have the reverse problem. The CD/DVD tray is stuck "open". Magicosan - how did you manage to open the case. I've been unable to figure that part out?

    Thanks,
    Bummed

×

1 Answer

This is an Update to my above problem:
I've managed at last to pry open - with a huge scredriver - the very sturdy black metal clasp that holds down the cd-dvd driver onto the shaft. Now I could lift it up, see the small frontal hole that manually frees the disk tray. I stuck in a pin and at last it opened!!
But... Allas....
I could see that the "captivated" disk had very deep "skid" mark on its playable side, as if sometihng was carving into it. The same carving happened to a new disk I inserted, although it played and ejected normally - only with strange machnical noises. I think that some of the plastic cogwheels that turn or eject the disk got loose. I stuck them in and now it works fine, but I lost confidence in the machine - fearing it may stuck again or ruin my disks.

Posted on Sep 12, 2008

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PART I
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