# Copystar CS-3035 I have an original that is larger than 8 1/2 on both sides (length and width). When I reduce, it is still cutting off the 1/2". What am I doing wrong?

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Your page is still outside of the imaging area. You will have to position the page length wise down the glass and us 8 1/2 X 11 R cassette (R=Reduction) that is what that cassette is used for if you don't have that size cassette use the bypass feature on the machine.

Hope that helps...

Lbcoaster

Posted on Aug 21, 2008

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
Good luck!

Posted on Jan 02, 2017

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