Question about Fujitsu ScanSnap Manager

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My scanner is only scanning 3/4 of the page

When I scan my document and it comes up on m screen, it is cut off on the left side approximately 1/4 of the document is missing.

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My guess is to line up your document right, usually you will find some arrows on the scanner bed to tell you where the corner of the document goes. It's probably on the other side. Good luck!

Posted on Aug 22, 2008

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Hi,

This error message means ADF front side scanning optical alarm (lower optical unit ADF) which indicates ADF (front) lamp intensity check. Please follow the steps provided below:

1. Is the upper glass (white sheet guide)of the reading section dirty?

Open the ADF, and clean the sheet guide (white part) and the glass.
# When operating the scanner, the ADF’s inside glass becomes very hot. Take serious caution as the heat can cause burns. Before you clean the inside of the scanner, turn off its power and unplug the AC adapter from the outlet and wait (at least three minutes) until it gets cold.Be careful not to pinch your fingers when the ADF cover is being closed.
Note: Cleaning should be done approximately every 10,000 sheets scanned, though it may vary depending on types of
documents scanned. More frequent cleaning is necessary when the following types of documents are scanned:
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If the above does not help, then the issue is caused by any of the followings for which you may have to contact the Fujitsu Expert/Engineer.

1. Lower Optical unit ADF may be dirty.
2. Lower lamp may not be functioning properly.
3. The connecting cables might be damaged.
4. The connectors are not connected properly.

Hope the above information is helpful.

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This is not the only solution, but this might help.

Put a blank page in as the first page and see if all of your documents scan completely.

You may need to clean the ADF. Try the following:

Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your
documents do not feed easily into the ADF, or several feed in at the
same time.
To clean the ADF:
1. Dampen a soft cloth with some isopropyl rubbing alcohol
(95%).
2. Press the ADF cover release on the top left of the scanner body
to open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean
its entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the
cloth on the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the
roller, make sure it rotates easily, and continue rotating it in that
direction while wiping it clean. Do NOT force the roller to rotate
in the opposite direction. Forcing the roller to rotate will damage
it, and may cause the scanner to feed pages incorrectly.

Please let me know if this has helped and thank you. Binary Bob

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