Question about Zenith P42W46X 42 in. Plasma EDTV

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I have a 50" zenith 10 months i can hear how can i fix this

How can i fix. my zenith tv of 10 months gives no picture but i can get sound

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  • Jerry Odle Aug 21, 2008

    Thanks for your advice but I do not live in the U S. I bought it on line and had it shipped to Barbados WI. I have already sourced the recommended replacement parts, put them in and it still does not solve the problem. Any Ideas?



    Jerry

  • Jerry Odle Aug 23, 2008

    No one was in the room when the tv stopped working ,so i can't say there was a pop or not but was told that this is a common problem with this model and should replace the y sus and z sus boards and the lower y drive and the upper y drive boards.i've done this and nothing has changed.Is there something to reset? i'll try any thing at this point.

    Thank you Jerry.

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If the unit is only 10 months old, it should still be under manufacturer's warranty. Call and request warranty service. DO NOT open up the unit as that would void the warranty.

Keep us posted on what is found.

Thanks,
Dan

Posted on Aug 20, 2008

  • ABRsvcs Aug 21, 2008

    Thanks for the update. Can you please indicate what parts have been replaced? Also, please indicate what you were already told. I don't want to have you walk the same path. Lets continue from the previous attempt.



    Thanks,

    Dan

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