Question about Sony VAIO VGN-FE550G Notebook

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Reference to my webcam

I have a sony VAIO, and the webcam of my laptop is not working now. before when i on the capture button. i can on the webcam.. but now it's not working. but the light near the cam is always on.

i couldnt figure out whats wrong with it.
i need help

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  • Anonymous Feb 10, 2009

    may webcam on sony laptop is not working

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  • Master
  • 813 Answers

Remove & reinstall the driver

Posted on Aug 20, 2008

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Sony vaio VPCEH 3A FX (PCG-71912L) webcam not working. Drivers are OK - uninstalled and reinstalled. Green light next to the webcam comes on when Capture button pressed on Arcsoft webcom companion 4, but...


your lcd cable is broke....need replace.the webcam's cable is whit the lcd cabe togheter.maybe in a certain position will work but if lcd moved, stops..similart problem had whit an acer 5000series..

Oct 28, 2013 | Sony VAIO PC Laptops

1 Answer

I cant find my webcam programme in the system.i cant start the webca itself.


The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

Feb 05, 2011 | Sony VAIO Notebook

1 Answer

Webcam help? When trying to open the Vaio Camera


sounds to me like you have a corrupt install of the capture utility. I would try and reinstall that piece of software after completely removing the first install.

Nov 19, 2009 | Sony VAIO VGN-SZ430N/B Notebook

1 Answer

Sony vaio vgncs16g


You need the original software CD's that came with the laptop and drivers found at: http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNS360&LOC=3

Jul 17, 2009 | Sony VAIO VGN-FJ270/B Notebook

1 Answer

Can't get the webcam to work on my vaio


You can download Camera driver utility from support website and use that to capture videos with in-built camera.
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFJ270B&upd_id=1659&os_id=7

May 14, 2009 | Sony VAIO VGN-FJ270/B Notebook

1 Answer

Av mode and capture mode not working


same.. i dont know how to do mine. i reformatted my cr420e then my av mode and capture mode isnt working

Feb 21, 2009 | Sony VAIO VGN-FJ270/B Notebook

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