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I have a sony ericsson w810i and whenever i turn it on instead of saying 02 it says inactive sim and wont let me recieve call or call anyone also the sim card has no problem i have tried it in other phones. please help me.

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Try a different O2 SIM in that phone?It sounds like the sim card reader might be dirty or damaged.

If a different SIM doesnt work in there that will be what the problem is. I would try brushing the contacts with a cotton bud dipped in metholated spirits in that case. If that doesnt work you are lookin for a new phone.

If a different SIM works ok then you need to ask for a new SIM from O2 with your number on as yours is slightly damaged.

Posted on Aug 20, 2008

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