Question about Neff H7871 Convection/Microwave Oven

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Changing the light bulb

I have a Neff H7871 and the light has just stopped working. Can I change the bulb myself? If so what do I have to do?

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  • gamblens Sep 01, 2008

    Thanks for the help, all sorted now.

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If there's no obvious removable cover over the bulb (and the owner's manual doesn't address it) some disassembly may be required.

Always unplug a microwave before removing or installing any bulbs.

If it's an over the range type, remove the vent grille across the top and see if bulbs can be accessed there. There may be a panel on the bottom covering the light(s), instead.

If not, chances are you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

Once it's out of the wall, the outer cover (wrapper) will need to be removed, just as you'll need to do on a counter top model.

The screws you need to remove should be pretty obvious, and a special driver (such as a T20H Torx type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 21, 2008

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I can not find a model number on my microwave but I know it is 800 watts/convection. Can you please tell me how to change the light bulb - I have removed the glass covering but cannot see how to access...


I would browse the manufacturers web site until you find your mode.
The bulbs are normally accessed from either an inspection cover in close proximity to the lamp or by removing the outer cover.
Hope that helps

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take out the old bulb then put in the new one

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How do i remove the cover to change the light bulb inside?


The bulb is positioned at the top of the oven, accessible only from the outside. You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip. The oven should then just slide out. You only need to pull it out 6 inches or so to gain access to the bulb cover. You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting. Bob

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Replace light bulb on the Neff H7871 combined oven and microwave.


The bulb is positioned at the top of the oven, accessible only from the outside. You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip. The oven should then just slide out. You only need to pull it out 6 inches or so to gain access to the bulb cover. You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting. Bob

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If there's no obvious removable cover over the bulb (and the owner's manual doesn't address it) some disassembly may be required.

Always unplug a microwave before removing or installing any bulbs.

If it's an over the range type, remove the vent grille across the top and see if bulbs can be accessed there. There may be a panel on the bottom covering the light(s), instead.

If not, chances are you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

Once it's out of the wall, the outer cover (wrapper) will need to be removed, just as you'll need to do on a counter top model.

On a counter top model, be sure it's unplugged, but otherwise ignore the instructions above this paragraph.

The screws you need to remove should be pretty obvious, but a special driver (such as a T20H type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

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You can find diagrams of Neff microwaves here.

Maybe they will help.

If not, try their spares shop.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Neff h7871


If it went dead almost immediately after pressing the Start pad, that\'s usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that\'s usually a failing high-voltage transformer.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.microtechfactoryservice.com/cap_test.html
http://www.microtechfactoryservice.com/diode.html
http://www.microtechfactoryservice.com/mag_test.html
http://www.microtechfactoryservice.com/xformer.html


We\'re happy to help and we appreciate your thoughtful rating of our answer.

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Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to line level (mains) voltage, and that posed a real liability threat, so they stopped using them.

You now must generally remove the outer cover to replace the bulb.

In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job and it's really helpful if you have your original installation instructions to do this.

Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.

You should be able to find replacements lamps by taking the old one to a local home improvemeant center or department store or an applaince parts store.

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