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I was listening to music and my creative zen froze on the all tracks and it wont even show that it is docked.

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Keep pressing the power button and restart it... the most primary problems are solved in such a way , if the problem persists there has to be a problem with the memory. try formatting it connecting it to a computers and scan its memory

Posted on Aug 20, 2008

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1 Answer

My zen is not working!


Support for Zen Mozaic on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

Try to use the "Top Knowledgebase Solutions": fill in a word like "froze".
This will lead you to multiple answers/links, to repare your player.

Aug 07, 2009 | Creative Labs Creative Technology Zen MP3...

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Creative zen MP3 player will not charge or play any of my tracks


the music is on the computer but my player will not trun on it show the sign of creative that's all

Jul 10, 2009 | Creative Labs ZEN Stone MP3 Player

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My Zen freeze while i transfer music and video ; Docked Screen


i had this problem alot for first week or two when moving stuff about best bet is to reset the little bugger leave it to sort itself out with the newly transfered data then switch off and upoun power up reset again hope it helps :)

May 26, 2009 | Creative Labs Zen Digital Media Player

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My creative zen wont turn on


I would request that you return the MP3 player to its rightful owner

Apr 04, 2009 | Creative Labs Zen V MP3 Player

2 Answers

My ZEN Mozaic just froze on a song what do i do


Try reseting the ZEN. There should be a tiny reset button on the bottom left side, you might have to use a staple or paperclip or pencil tip to reach the button. Your music, pictures, and videos should all still be able to work. If this doesn't work I don't know what to do.

Dec 30, 2008 | Creative Labs Creative Technology Zen MP3...

1 Answer

I KNOW I can charge my MP3 player and listen to it at the same time, but I don't know how.


Disabled it under device manager! So that it still draws power from the USB port without attempting to pair with the computer.

Jul 31, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Zen not turning on after powering up


I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

Apr 28, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Wont work


Get recovery tool from Creative website

Apr 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

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Says it's not docked, but it it is


Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

Jun 15, 2006 | Creative Labs Zen Touch MP3 Player

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