When you power up the computer press F8 key then enter in safe mode. If keyboard works there then there is incompatibility of software or driver issue. for that uninstall recently installed software driver then check. if still same then need to system restore on previous date. for that in safe mode go to start menu->all programs ->accessaries->system tools->system restore. then restore to previous date. Then it will work fine. Let me know if you need further assistance. Thanks for using FixYa.
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I don't see any keyboard problem there since it is working in BIOS. Try to use external keyboard to your laptop and see if the windows will respond. If same problem, I recommend to reinstall windows OS.
Please let me know if you have questions.
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An external keyboard works in windows, as does the on-screen keyboard. I was hoping to avoid slicking this and starting over.
I uninstalled the keyboard driver and rebooted. No joy.
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