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I had the same thing happen. I went to the mii channel and clicked edit on each of my miis, but did not make any changes. I saved after the fake edit and then when back into the profiles on W.O.F. They were then available.
One of you must first create a room, then the other uses "find a friend" to join you in that room. Once you are connected in the room you can send messages to each other. When ready, the room creator clicks on the "Close" button and a menu of game choices opens up. After selecting the game, you will both go through the screens to select your characters and vehicles. You get to vote on the course and you are then off to the races.
To create a room, go to the Nintendo WFC choice on the Mario Kart game main menu (the screen after you select your licence). I have not found a way to create a room by going directly through the Mario Kart Channel, so you need to enter through the game itself. Select one or two players in the Nintendo WFC box (depending how many players will be racing on your end). Your remote friend does the same on his/her end. You choose "Friends" on the next screen and then "Create a Room". You then wait for your friend to join you. Have fun ... David
It might be your connection. I've found that if someone else is using the internet/pc etc while I am playing, it will obviously interfere with my game. So to be safe, I pretty much make sure I am the only one accessing the internet/online when I play an online game like Mario Kart.