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Lose sound on my Toshiba laptop

Lose sound on Toshiba laptop
I have had trouble on my Toshiba laptop with losing all sound. There is no sound with turning on the laptop as Windows open, nor is there sound when I try to listen to music, or watch movies. When I go to my control panel and open the sounds and audio devices, the Device Volume dialog box is dull / frozen so that nothing can be changed. I have had this problem now for the past 3 months. Any help would be appreciated. Thanks.

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  • ijstevenson2 Aug 20, 2008

    Hi again; My Toshiba laptop does not have sound at all. When turning on or shutting down, there is no sound.

  • edinamoffrid Aug 21, 2008

    Hi again; My Toshiba laptop does not have sound at all. When turning on or shutting down, there is no sound.

  • tellrich1 Nov 21, 2008

    you did the right thing by going to control panel and opening the sounds and audio devices tab. The fact that you said that everything is dulled out or frozen leads me to beleive that it's the sound driver. Sometimes they get damaged from third party software. So go to my computer, C: drive, open the windows folder. Now click on a folder that says drivers. Inside that folder you should have a file or folder that has your sound driver to install. That's the easy way.

    #2 also easy. Go to toshiba.com support and downloads type in your make and model and you should get a list of your drivers. select the audio driver and download it and install. Sounds easy right!!

    #3. Not that easy. right click on my computer, go down to properties and then click on the hardware tab. Now click on device manager. Here is a list of all the hardware in your computer. If it has a yellow exclamation mark next to it, then windows does not recognize it! So look for sound video game controllers or multimedia in the list. This is where the drivers for all of your sound is. Click the + sign next to them. This should give you a list of audio drivers if present. If you see a yellow question mark next to them then you must reinstall your drivers by right clicking on the question mark and choosing to update driver. this should bring you to the hardware update wizard. Select not this time and then next. now choose install the software automatically and then click next. If windows has a driver for your sound card stored internally it will now reinstall it Hope I helped you out somewhere.

    If none of the above solutions work then it might be a hardware issue. It also might be disabled in the bios. Good luck

  • Anonymous Nov 30, 2008

    toshiba laptop suddenly no sound whenever i listen to music,i can not nothing

  • Anonymous Dec 18, 2008

    no sound yahoo call

  • Anonymous Dec 31, 2008

    MY COMPUTER DOES NOT HAV SOUND IT IS A TOSHIBA IT SAYS I SHUD INSERT A DISC BUT I SEEM 2 HAV MIPLACED IT. WEN I TRY 2 LISTEN TO MUSIC OR WATCH A MOVIE IT TELS ME THERES AN ERROR WIT MY SOUND DEVICE ND IT IS NOT THERE. I WUD GREATLY APPRECIATE UR HELP IN THIS MATTER

  • Josh Gahan
    Josh Gahan May 11, 2010

    What Model Toshiba Do You Have , It Is Usually printed on the underside of the Laptop

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You did the right thing by going to control panel and opening the sounds and audio devices tab. The fact that you said that everything is dulled out or frozen leads me to beleive that it's the sound driver. Sometimes they get damaged from third party software. So go to my computer, C: drive, open the windows folder. Now click on a folder that says drivers. Inside that folder you should have a file or folder that has your sound driver to install. That's the easy way.

#2 also easy. Go to toshiba.com support and downloads type in your make and model and you should get a list of your drivers. select the audio driver and download it and install. Sounds easy right!!

#3. Not that easy. right click on my computer, go down to properties and then click on the hardware tab. Now click on device manager. Here is a list of all the hardware in your computer. If it has a yellow exclamation mark next to it, then windows does not recognize it! So look for sound video game controllers or multimedia in the list. This is where the drivers for all of your sound is. Click the + sign next to them. This should give you a list of audio drivers if present. If you see a yellow question mark next to them then you must reinstall your drivers by right clicking on the question mark and choosing to update driver. this should bring you to the hardware update wizard. Select not this time and then next. now choose install the software automatically and then click next. If windows has a driver for your sound card stored internally it will now reinstall it Hope I helped you out somewhere.

If none of the above solutions work then it might be a hardware issue. It also might be disabled in the bios. Good luck

Posted on Aug 22, 2008

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