- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This code means that you had 3 or more jams at the heat rollers that weren't removed. The machine had to protect itself and locked you out because more paper jams in this area will cause damage to the fuser unit. Inspect and remove the paper jams. Press these 4 buttons within 4 seconds P * C * it will ask for simulation number, enter 14 and press the black and white copy button, follow on screen instructions. if i remember it says execute and the copier will restart.........you may have to press the CA key to exit simulation mode.
clean the paper feed rollers with soap and water damp cloth take paper tray out use flashlight to locate rollers also clean registration roller under the drum check and see if u have any broken gear teeth on your fusing assemby also if after cleaning it works i recommend u replace feed rollers
check for any remaining of torn small pieces of paper===check for no pins or other things inside in paper path=====check for free actuation of paper switches and the lever of the switches in a good condition ------later shut the machine off and then on.
Loud clacking sound, jamming in fuser ? sounds like the gear that turns the fuser are bad and not meshing together,
accordion jam is the fingers or claws that ride on the fuser roller are probably worn out ( these can be replaced usually 3-5 ).
You can buy the parts and replace them yourself if a handy person, not that difficult.
If you are getting a lot of jams in the fuser then there is a problem in the fuser unit !
Is it jamming like an accordion? if Yes, then the problem is w/ the little fingers in the fuser, they are worn and need to be replaced. The rollers in the fuser should be shiny and smooth if not they ca also cause jams.
What black thingy are we talking about and where? if it's the fuser rollers ( where the paper exits and gets hot then try cleaning w/reg soap & water rag then wipe off.
This sounds like you may have a bad jam detect sensor, there is a sensor on the exit end of the fuser on the right and the flag for this is located in the middle of the exit guide on the fuser this gives us most of those types of jams.