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it is a software problem try hard reset by pressing * 3 send green button and then power on, phone will show formatting , put a fully charged battery before doing this.
your phone will be fixed, data might be lost already.
The messaging system of your phone may have become corrupted, If you have already tried a hard reset by removing the battery from your phone while it is powered on I would contact your service provider. A factory reset may be necessary, or they may need to reconfigure your text messaging set up.
Try this, it might work for you. First remove any extra memory card and sim card inside your phone. After doing that, turn on your phone without those things. If there is message "Please insert sim card" then your good to go. Put your sim card back to your phone and then turn it on again. If it is successfully start then next thing to do is to insert the memory card back to your phone and then start up your phone again. But if in this stage your phone failed to start, then the memory card it causing the problem. If all fails, then you need to format or hard reset your phone. Hold the * + 3 + green call key and then start up your phone while holding those buttons until you see a screen that shows formatting. Make sure you have enough battery power to do this procedure. You can plug the phone charger to make sure that everything will be okay.
Please leave comments for further instructions. Thanks..
try to do hard formatting to restore to factory settings, here's you need to do..
1. switch off your phone
2. remove sim and memory card..
3. press buttons 3, call key and * at the same time and switch on your phone without releasing the 3 buttons until you see nokia logo and hard formatting message.
hi, Your phone's memory card must be infected with virus or has some fault. Please remove the memory card and try to start the phone again. If it goes through, please back up the data in your memory card and format it. In most cases, this procedure solves the "Phone start up failed. Contact the retailer" error. I'd advice you to format your phones internal memory as well, it will flush out any errors present. save your "phonebook" data somewhere and Make sure your phone's battery is fully charged if not plug the charger in and proceed. NB: interrupting this process might render your phone useless. So, be careful.
To format press *#7370# it will prompt you for security code, enter it and the phone will reboot. Your phone will be reset to "factory settings."
12345 is a standard code and 00000, but if you change it and you have forgotten your unlock code, you'll just have to reformat it
key combination which is used to hard reset the phone (similar to
#*7370). It is useful in some cases, for example when the phone cannot
The trick is Switch off the phone.
Hold down the following three buttons: Green (call answer) button, * button, and ‘3′ button
While holding these buttons, press the power button and switch on the phone
When the message ‘Formatting’ appears on the screen, release all of the buttons... reformatting your phone will delete all your data and also will restore all the defaults of your phone, and any corrupted application will be reinstalled, but if the formating doesn't work, you'll just have to re flash it, the safe way is to go to a near repair shop of your phone and have then to re flash your phone,
The best solution for this problem is to format the phone memory. U may think format will erase all applications but it is false . The essential softwares like mp3 player, camera, etc. are not erased.
The process for format of phone is :
1) turn off the mobile.
2) press and hold ( green dial button + 3 keypad + * ) and turn on the phone holding these 3 buttons(dial button + 3 + *) until formatting screen appears.
3) When formatting screen appears, just leave the keys. and ur phone is formatted now.
4) When finished, it asks for restart of phone.
5) Restart ur phone, and ur phone is ready.