Question about Apple iPod nano 3rd Generation

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My ipod nano is not recognized by my computer or get charged

Have the same problem. My ipod nano is not reconized by my computer or any other and the Ipod's screen is locked. The screen doesn't light up and only apears the time and a battery half way full.It doesn't turn on or play and it doesn't turn off either, but some times it begins to work again but nor for long. I am runnig windows xp and the latest itunes version.

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  • 226 Answers

Restore your iPod with the latest version of itunes and update software if it gives the option. On the iPod videos, this happened when there was a problem with the hard drive but the new nano has built in solid state memory. If the restore doesn't work, I would get on to Apple. Check inside your headphone socket first. If it's gone red then Apple will say that it's had water damage, so don't let them fob you off with this excuse if it's not red.

Posted on Aug 22, 2008

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Try the link below that applies to your computer OS:

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http://support.apple.com/downloads/iPod_Reset_Utility_1_0_4_for_Windows

Useful troubleshooting-video:
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sorry unless you can get it to set to factory settings then your stuck id take it to a shop or trie some one ells computer if this fails then it a fixit job

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I have the same problem. My ipod nano is not reconized by my computer or any other and the Ipod's screen is locked. The screen doesn't light up and only apears the time and a battery half way full.It doesn't turn on or play and it doesn't turn off either, but some times it begins to work again but nor for long. I am runnig windows xp and the latest itunes version.

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