OK, to make this clearer, I had the same problem on my HP C7180. It seems to be rampant throughout their Multifunction printers.
My Fix, combining several others:
1. Go to Printers and Faxes on your Start Menu. In the Printers window, select Server Properties from the File menu. Use the Forms tab of the Print Server Properties dialog box to view printer forms. You may also see lots of forms that you wish your printer could see, but don't worry, it'll see the one you create now. And be sure when you create your form that you use the narrower dimension for the width and the longer dimension for the height. Usually for envelopes you will print in landscape mode. 2. Select the Create A New Form check box. 3. Enter a new name for the Form in the Form Description For field. 4. Use the fields in the Measurements area to set the paper size and margins. *Use the narrower dimension for the width and the longer dimension for the height*. 5. Choose the Save Form button to save the form. The Save Form button only gets pick-able when you type in a different name than what's there already.
Now go to your document program, such as Word. Make sure the window for the document you want to print is the active window. Select File/Page Setup..., Paper Size Tab, and there select the form you just created from the dropdown list
Still in your document program, select File/Print... then Properties. Select the Features tab, which may be differently named. Under Resizing Options/Size dropdown, select More... and there you'll find your newly created form down at the bottom, under Custom. Pick it.
If you're printing envelopes or other things where the way you view it it's wider side-to-side than it is tall, be sure and select "landscape" in both "page setup..." on your document program and in File/Print.../Properties/Features?Basic Options.
When I did all this methodically, I was able to print my Christmas envelopes. Yay!
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Envelpopes should be printed using the feed tray located in the front of the printer not through the paper cassette. Try this:
Follow these steps to print on envelopes from a computer running Windows.
For specific details on formatting text for printing on envelopes, consult the help files in the word processing software. For best results, consider using a label for the return address.
Click File , and then click Print .
The Print dialog box opens.
Depending on the software program, click Properties , Options , Printer Setup , or Preferences .
The printer Properties dialog box opens.
Click the Paper/Quality tab.
Select Envelope as the paper type.
From the Size drop-down list, select the applicable size. To create a custom size envelope, use the following steps:
On the Paper/Quality tab, click Custom .
Click in the Name text box, and then enter a name for the custom envelope size.
Click in the Width text box, and then enter the width.
Make certain the size is in inches. Click the Use Millimeters/Use Inches button to toggle between using millimeters and inches to define the custom paper size.
Click in the Height text box, and then enter the height.
Click Save .
Click Apply to save the settings.
Click OK to print the envelopes.
An error message might display asking to load an envelope into the manual feed tray. This might occur even if the envelopes are loaded. Make sure the envelopes are loaded, and then click Continue . The product will continue printing from whichever input tray contains the envelopes.
Try This :
Try printing from micrsoft word; Click on tools; Click on Envelopes and Labels Click on "OPTION" Under the TAB Envelope Option you will get Evelope Size; Scroll Down to the bottom you will get an option "Custom Size " Select it; Set the accurate size of the envelope; Click on Printing Options Select the Feed method and make sure you do it the same way; And then try to print this should resolve your Issue otherwise let me know Regards Soumajit
I had the same problem. Didn't find the answer. I removed the HP 1280 driver and installed HP 1220 Driver. It worked. It prints all the sizes perfectly. What is in name if we get the prints on A3 size. whether it is HP 1280 or HP 1220 :)
I had the same problem with my 7260 and I finally changed the paper type from automatic to plain paper. Go to either Properties or Preferences in your printer set up window. Somehow this turns off some sort of sensor. It might work for you, too. To the person who is using the Hallmark program, that is where I first encountered the problem, I then tried to print an envelope from Word and the same error message came up. I found this solution online from someone using a three in one printer/fax/copier so I tried it and it worked for me, too! I hope this helps......
marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers.
Download the latest drivers from the site.