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Fitted new magenta cartridge and printer still tells me to add cartridge

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  • mad-dee Mar 08, 2009

    put new black cartlidge in and the printers saying that the colour is not installed properly, put in again but still same problem

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Did you run a print head clean and alignment operation?




Posted on Aug 20, 2008

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2 Answers

MFC-J430W will not recognize any new magenta cartridge!


When installing the cartridges, it is important that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is because the magenta cartridge has a clip on top of it that goes into the cartridge door sensor. The clip needs to push the sensor in so the printer is able to function with the cartridge door open. If you insert the magenta cartridge first, the printer will think the cartridge door is closed and you will get a error message for the other missing cartridges.

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1 Answer

Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...


Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

I installed two new cartridges,black and magenta. The printer tells me to install new cartridges before I can continue. The ink guage shows the black and magenta ink is full.


If you have successfully installed ink cartridges before, tried powering down and back up again, posted for a solution on FixYa, then your printer must be factory-serviced.
If you are changing ink cartridges for the first time, find your manual and do the procedure step-by-step. The cartridge-moving mechanisms and sensors are delicate and must operate in a specific sequence.
Never turn off a printer while it is still making noise (unless there is smoke). Check that the protective tape has been removed from the cartridges before installation. Check that the cartridges are firmly seated by visually inspecting that they are lined up with the other cartridges.

Oct 07, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

I have a iP4500 and it won't print the magenta. I


You need to try another cartridge before anything else, some generic carts. don't fit right in the printhead, the ink pad is too far up inside the cartridge. You may have a defective printhead, or possibly the purge unit is not cleaning properly. I can't tell without seeing the printer.

Aug 12, 2009 | Canon Pixma iP4500 InkJet Printer

1 Answer

Brand new magenta cartridge cannot be recognized U043


a brand new magenta cartridge cannot be recogined for a HP 3310 printer

Aug 02, 2009 | Canon Pixma MP800 All-In-One InkJet...

1 Answer

HP6180 Printer. I keep getting an error message, Ink cartridge em


Hi,

some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.

Mike @ Compurepair.

Jun 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Can I print "Black only on the Epson BX 300 F ?


Since the printer insists on having all 4 cartridges (non-empty) fitted before it will print anything, the only recourse to fitting new cartridges is to fool the printer into thinking your empty magenta cartridge has ink in it. You can do this by using a cartridge resetting tool to reset the magenta cartridge chip so it reads "full". A resetter tool can be obtained from e-bay very cheaply (£4 or less). You will find sellers who ship worldwide on E-Bay UK.

Be aware though, that if you forget to select monochrome printing, the colour ink is also used in black printing - and printing with a "dry" cartridge can damage the print head. You can guard against this by filling your magenta cartridge with distilled water.

You will also find sellers of magenta cartridges (and the others of course) on E-Bay UK who ship worldwide.

Feb 25, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

Pixma iP1500:new ink cartridges fitted but no Magenta


Take a look at the mounting point. They break very easily on this model. If not broke, try cleaning with a swab and inserting the cart again.

Jul 03, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

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