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If your PS2 is horizontal, i suggest you put it in vertical position, if yet, it is not playing your dark cloud 2, it means your PS2 could be an old version that can not read the dark cloud 2 game because it is possible that the dark cloud 2 has come with a higher version that your PS2 could not read.
You might need to upgrade your PS2 to an higher version that will be able to read all the new version of the game.
try replacing the laser. You can get one pretty cheap off ebay. That is provided that you don't have the first generation ps2. If your system will play dvd's but not games then it is definitely the laser.
A Ps2 Will Only Play Ps One Games That Is All It Will Play It Also Play Mp3 Disc's And Dvd's The Xbox 360 Play Xbox Games, The Nintendo Wii Play's Nintendo 64 Games, The Ps3 Play's Ps One Games And Ps2 Games and The Nintendo Ds Plays Gameboy Games
If you are in North America, you PS2 will not play PAL formatted disks. (NTSC is what is used here). You would need a modded PS2 to play the game. If you can get your money back, I would recommend that. If not, then you might want to try to sell it on eBay.