Microsoft Xbox 360 Console Logo
Posted on Aug 20, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dead Xbox 360

Hi! I've got a strange problem.
When I went to turn on my Xbox the other day, i did not respond at all.. Nothing happens when I try to power it on either with my joypad or with the power button on the console.

  • 1 more comment 
  • Anonymous Oct 26, 2008

    cant power up

  • mzjazzee1 Dec 24, 2008

    my son's xbox does not work and this is the second one i have received from microsoft. it makes a weird noise and has a red/orangish color on the the power brick. i hear there is another number that will assist in fixing the console outside of microsoft. any info?

  • Anonymous May 11, 2010

    Does your power brick have a yellow light on?

×

2 Answers

A

Anonymous

Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 344 Answers
  • Posted on Aug 27, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Nov 10, 2007
Answers
344
Questions
6
Helped
210048
Points
831

To troubleshoot this problem, try the following steps: 1. Examine the power indicator light that is located in the center of the Ring Of Light on your Xbox 360 console. If there is no power to your console, the indicator light is off and the fans are off. • Press the power button. The power button and the power indicator light are located in the center of the Ring of Light on the front of your Xbox 360 console. If your Xbox is functioning correctly, the power will turn on. • Press the eject button on your console disc drive. If your console turns on when you do this but does not start when you use the power button, there may be a problem with the power button. Contact Xbox Customer Support for more help. 2. If step 1 does not resolve the problem, examine the power cord where it connects to your console and to the power outlet. Disconnect and then reconnect the power cord at each end to make sure that you firmly connect the cord.

For more information about how to disconnect and reconnect the power cord, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/) How to connect and disconnect your Xbox 360 power supply 3. If this does not resolve the problem, see whether the power cord is plugged in to any device other than a typical power outlet. For example, the power cord may be attached to an extension cord. If this is the case, remove this device and then plug the power supply directly into a power outlet. 4. If the problem is not a connection problem, examine the light on the Xbox 360 external power supply. • A green light indicates that the power supply is functioning correctly. If the light is green, contact Xbox Customer Support for more help. • If the power supply light is not green, click the following article numbers to view the articles in the Microsoft Knowledge Base: 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the power supply light is red 5. If your Xbox 360 still does not turn on, verify that the outlet is working by testing other devices in the same outlet. If no other devices work, the outlet may not be working. Examine your circuit breaker, and then contact a licensed electrician for help. 6. If the outlet is working but your Xbox 360 console does not turn on, remove the power supply power cord from the wall and from your Xbox 360 console. Examine the power cord that connects to your Xbox 360 console for damage.

Note To look for damage, visually examine the cord and use your hands to feel for damage. Make sure that the cord is disconnected on both ends before you do this. 7. Make sure that there is no disc in the disc tray. For more information about how to manually eject a disc from the disk tray, click the following article number to view the article in the Microsoft Knowledge Base: 906935 (http://support.microsoft.com/kb/906935/) When you attempt to eject a disc, your disc drive does not open 8. If these steps do not resolve the problem, contact Xbox Customer Support.
Microsoft has a 3 year warranty on these. SO you will more then likely be able to get it replaced if the Warranty seal is not broken.

I hope this helps. Good luck and happy gaming!!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

Xbox 360 wireless pc controller reciever not working??

My receiver died two days ago, i opened it up, and the Fuse was damaged, dont know how it could happen, not that much of current going thru that receiver, well the thing is all you have to do is get a solderer, and soldering iron, remove the fuse and solder a little cable so that you have a close circuit, The fuse is on the down side of the PCB (Printed Circuit Board), its named after F1
0helpful
2answers
0helpful
1answer

Microsoft xbox 360, dead after interrupted software download.

poop all over your xbox then f it pis on it then f your hotest neighbor
then nothing will happen
just go to walmart and buy a new one
0helpful
2answers

Xbox 360 Controllers went out

If the batteries died, the console lost its link to the controller. It must be re-sync'ed.
Please visit this link
http://www.xbox.com/en-AU/support/xbox360/accessories/wirelesscontroller.htm
It explains how to enable/disable wireless controllers.
Hope this helps!
0helpful
2answers

I have a game stuck in my xbox360.

open your tray aand if it doesnt open hit it but not to hard
1helpful
1answer

Screen won't show up but this is diffrent

This happened to mine and it had to be sent back to be repaired (3rd time) as the graphics card had failed; it started with the display colours looking strange, then the picture went totally. If you can hear everything working (beeping/whooshing" as you go through the "blades", it sounds like you have the same problem. below is how to reset to the default display sttings just in case anything has gone wrong on this.

To reset the display settings of the Xbox 360 console to the default settings, follow these steps: (Copy and pasted from Microsoft support pages)
  1. Remove any discs from the disc tray.
  2. Turn the console off.
  3. Turn the console on.

    Note If you are using an Xbox 360 Wireless Controller, turn the console on by using the Xbox Guide button on the controller.

    Note Make sure that you use the player 1 controller when you do this. The player 1 controller is the controller where the upper-left quadrant light is on.
  4. As the console starts, press and hold the Y button, and then pull the right trigger at the same time. This causes the Xbox Dashboard to reset the display settings to the default settings and then automatically restarts the console. So it's OK when the Xbox 360 console restarts.

If this doesn't work then try phoning XBOX Support on 0800 587 1102.
0helpful
1answer

When i start the xbox it runs but nothing comes out at screen

I have fixed on with the same problem. Everything works but now video on the screen. You will need the same fix as the 3 red light.

Check out this site for a repair kit. It's like $10 and you get everything you need.

Xbox repair kit
0helpful
1answer

Xbox 360 Drive not opening

I would suggest calling microsoft 1800-4my-xbox, letting them know the problem and seeing what they have to say. There is probably some faulty hardware somewhere and it would be best to have them look at it.
Hope it works out -Eeeeekz
0helpful
1answer
0helpful
1answer

Xbox 360

Try turning the xbox on and pressing the TV/Video button on the tv or remote a few times and see if the picture comes up.
Not finding what you are looking for?

944 views

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

ELECTRICKSUSA
ELECTRICKSUSA

Level 2 Expert

282 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...