Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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Paula deen toaster with egg cooker

My toaster works great, but my egg poacher doesn't heat up at all. I failed to send in my warranty card but I only used it successfully one time. What are my options.
Sharon

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  • 5 more comments 
  • bj1and2 Aug 25, 2008

    I and my son both have a back to basic egg poacher and toaster. Both his and mine the egg cooker has stop-ed heating. I was wondering if this a manufacture defect and if so is there a recall.



  • winnstoys Sep 03, 2008

    Argh! I love this idea... but what happened to the poacher part? Worked for about two months and now... NOTHING. So, no one has solution ideas? Help!

  • chevygirlc3 Sep 04, 2008

    I've had this happen twice the 1st one was the original blk machine it was used so many times I didn't feel bad replacing it but the paula deen model didn't last 2months!

  • fabie Sep 06, 2008

    I have a Back to Basics Egg & Muffin and the poacher does work anymore. I cooked maybe 10 eggs. My conclusion about it: POOR QUALITY, Don't buy it! I

  • damidlm Dec 06, 2008

    I'm on my second one and after 6 months, the egg steamer no longer works. This is my last one.

  • gatorcat Dec 08, 2008

    Ditto for me. Used toaster off and onfor 2 months, then it stopped working; the egg poacher does still work. Any help would be apprciated. Or is there a recall on this machine?

  • themik60625 Dec 22, 2008

    the boiler is not working and the egg poacher is melted

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The toast part works but the egg part does't

Posted on Feb 06, 2010

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My egg poacher stopped working after about 18 months. I carefully took it apart while unplugged from the wall. I gently jiggled and slid the wires going to and from the egg cooker and the pc board they were plugged into. I did not force the wires (that can break them). Sometimes oxidation can occur on metal connections, so the jiggling may have made a better connection.

As a precaution, I also roughened the toaster slide button copper connections. Bare copper corrodes easily, so I thought this was a good idea to do while I had it apart. I doubt it was the problem, though, since the toaster part still worked.

Then I verified it was working again and put it all back together.

Posted on Oct 10, 2008

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1 Answer

The egg cooker does not work at all


On small baord near the poacher, viewing the bottom of board with plug at 6:00, the relay on the left may not be working. It may be getting 24 volts energization, but not operating. Cannot find part on i-net, less than 600 quantity.

Dec 05, 2009 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

Need a replacement egg poucher


Here is the cheapest egg poacher available:
http://www.webstaurantstore.com/vollrath-75080-full-size-aluminum-egg-poacher-cup/92275080.html
If you need a specific replacement, let us know the brand and model number.
I hope this helps.

Nov 15, 2009 | Toasters

2 Answers

Paula Deen toaster egg poacher caught on fire


The same thing happened to me today and I've been searching the internet for other complaints. It happened exactly as you said, I heard a buzzing noise and went to see what it was and it was the toaster- smoke started to come out from the top. Please report your experience to the CPSC! http://www.cpsc.gov/index.html This thing needs to be recalled!

Jul 04, 2009 | Back to Basics TEM-500 Egg & Muffin...

1 Answer

Egg poacher tray


Pans, if they are in stock, can be ordered, but they will peel just like the first one. I refuse to pay $5 plus shipping for a faulty product. If the pan is that replaceable, it should be available retail in the stores. I finally just scrubbed what I could of the peeling coating off and (surprise!!!) the pan does not stick any more than it did with the coating. It doesn't look as nice, but save your money - just keep using the pan. I love the toaster, but the company has a great money maker in this faulty item and that dissapoints me that they settle for such mediocrity. At minimum, the company could make the pans more readily available for those who are concerned about the aethetic appearance of the poacher pan or develop a nice looking pan without the apparently useless coating. I use a nonstick spray and the egg comes right out.

Nov 15, 2008 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Back to Basics egg toaster


My egg cooker stopped working, so I took the unit apart. To answer your question, I did not see a fuse inside. One way to tell if it is a power problem to the mother board is to observe whether the LEDs light up or not after pressing the switches. If the LEDs don't light, there could be something wrong with either a power component or a power connection.

In my case, the toaster worked fine. Usually these problems are caused by loose connections. Sometimes it is not obvious where the loose connection is. All I did was loosen and re-connect the wires to the egg cooker and also to the board they came from. I also shined up the toast slide button copper connections with a nail file. This was just a precaution, since the toast slide button had to be working (i.e. it still toasted, just didn't cook an egg).

So far, it seems to be working, but time will tell. If the problem was due to something other than a loose connection, it will happen again.

Apr 14, 2008 | Toasters

2 Answers

NEED EGG POACHER TRAY


http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=4155&secid=53&linkon=category&linkid=98

$5.00 plus shipping or somewhere around $10. How much is a new toaster? I just scrubbed the remaining coating off my replacement pan that also peeled and it works fine. $10 is too much money for something that will peel just like the original. Too bad they won't make them available in stores that sell the toasters and at least save the consumer shipping.

Apr 12, 2008 | Back to Basics TEM-500 Egg & Muffin...

4 Answers

4-slice egg & muffin toaster


On my fourth one now...love the idea, but the egg poacher keeps burning out.
The 800 number is 1-800-688-1989
Calling them now...this last one only lasted 3 weeks.

Jan 21, 2008 | Back to Basics TEM-500 Egg & Muffin...

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