Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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Paula deen toaster with egg cooker

My toaster works great, but my egg poacher doesn't heat up at all. I failed to send in my warranty card but I only used it successfully one time. What are my options.
Sharon

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  • 5 more comments 
  • bj1and2 Aug 25, 2008

    I and my son both have a back to basic egg poacher and toaster. Both his and mine the egg cooker has stop-ed heating. I was wondering if this a manufacture defect and if so is there a recall.



  • winnstoys Sep 03, 2008

    Argh! I love this idea... but what happened to the poacher part? Worked for about two months and now... NOTHING. So, no one has solution ideas? Help!

  • chevygirlc3 Sep 04, 2008

    I've had this happen twice the 1st one was the original blk machine it was used so many times I didn't feel bad replacing it but the paula deen model didn't last 2months!

  • fabie Sep 06, 2008

    I have a Back to Basics Egg & Muffin and the poacher does work anymore. I cooked maybe 10 eggs. My conclusion about it: POOR QUALITY, Don't buy it! I

  • damidlm Dec 06, 2008

    I'm on my second one and after 6 months, the egg steamer no longer works. This is my last one.

  • gatorcat Dec 08, 2008

    Ditto for me. Used toaster off and onfor 2 months, then it stopped working; the egg poacher does still work. Any help would be apprciated. Or is there a recall on this machine?

  • themik60625 Dec 22, 2008

    the boiler is not working and the egg poacher is melted

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The toast part works but the egg part does't

Posted on Feb 06, 2010

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My egg poacher stopped working after about 18 months. I carefully took it apart while unplugged from the wall. I gently jiggled and slid the wires going to and from the egg cooker and the pc board they were plugged into. I did not force the wires (that can break them). Sometimes oxidation can occur on metal connections, so the jiggling may have made a better connection.

As a precaution, I also roughened the toaster slide button copper connections. Bare copper corrodes easily, so I thought this was a good idea to do while I had it apart. I doubt it was the problem, though, since the toaster part still worked.

Then I verified it was working again and put it all back together.

Posted on Oct 10, 2008

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Posted on Jan 02, 2017

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