Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

2 Answers

Paula deen toaster with egg cooker

My toaster works great, but my egg poacher doesn't heat up at all. I failed to send in my warranty card but I only used it successfully one time. What are my options.

Posted by on

  • 5 more comments 
  • bj1and2 Aug 25, 2008

    I and my son both have a back to basic egg poacher and toaster. Both his and mine the egg cooker has stop-ed heating. I was wondering if this a manufacture defect and if so is there a recall.

  • winnstoys Sep 03, 2008

    Argh! I love this idea... but what happened to the poacher part? Worked for about two months and now... NOTHING. So, no one has solution ideas? Help!

  • chevygirlc3 Sep 04, 2008

    I've had this happen twice the 1st one was the original blk machine it was used so many times I didn't feel bad replacing it but the paula deen model didn't last 2months!

  • fabie Sep 06, 2008

    I have a Back to Basics Egg & Muffin and the poacher does work anymore. I cooked maybe 10 eggs. My conclusion about it: POOR QUALITY, Don't buy it! I

  • damidlm Dec 06, 2008

    I'm on my second one and after 6 months, the egg steamer no longer works. This is my last one.

  • gatorcat Dec 08, 2008

    Ditto for me. Used toaster off and onfor 2 months, then it stopped working; the egg poacher does still work. Any help would be apprciated. Or is there a recall on this machine?

  • themik60625 Dec 22, 2008

    the boiler is not working and the egg poacher is melted



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The toast part works but the egg part does't

Posted on Feb 06, 2010

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

My egg poacher stopped working after about 18 months. I carefully took it apart while unplugged from the wall. I gently jiggled and slid the wires going to and from the egg cooker and the pc board they were plugged into. I did not force the wires (that can break them). Sometimes oxidation can occur on metal connections, so the jiggling may have made a better connection.

As a precaution, I also roughened the toaster slide button copper connections. Bare copper corrodes easily, so I thought this was a good idea to do while I had it apart. I doubt it was the problem, though, since the toaster part still worked.

Then I verified it was working again and put it all back together.

Posted on Oct 10, 2008


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Paula dean airfryer not working

the reviews aren't good, so probably not worth repairing

Top 331 Reviews and Complaints about Paula Deen Cookware > Homeowners
Rating: 1.4 - ‎318 votes
My husband purchased the Paula Deen porcelain stock pot for me for Christmas. ... to send in three pictures of the cookware that I was having problems with. Customer reviews: Paula Deen's Air Fryer Cookbook Find helpful customer reviews and review ratings for Paula Deen's Air Fryer Cookbook ... I previously bought an Air Fryer Cookbook (not to be named) and was ...
paula dean airfryer not working Google Search

Jun 25, 2018 | Dean Kitchen Appliances - Others

1 Answer

I have an Abode 5 in 1 rice cooker/warmer steamer egg poacher/Noodle boiler, I would like to know how to use the egg poacher function

I have exactly the same as you, to use the egg poacher
1. put water in inner pot
2. wipe outside portion of inner pot, put inner pot into unit, turn it slightly from left to right to ensure the pot and the heating plate has a good contact
3. connect electrical cord and press switch to start cooking
4. let the water boil
5. break each egg into the hole of the poacher
6. put the egg poacher on top of the inner pot
7. cover the unit
8. cook for 3 to 5 minutes

this is what it says in the manual I hope it helps

Aug 28, 2013 | Washing Machines

1 Answer

The egg cooker does not work at all

On small baord near the poacher, viewing the bottom of board with plug at 6:00, the relay on the left may not be working. It may be getting 24 volts energization, but not operating. Cannot find part on i-net, less than 600 quantity.

Dec 05, 2009 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Paula Deen toaster egg poacher caught on fire

The same thing happened to me today and I've been searching the internet for other complaints. It happened exactly as you said, I heard a buzzing noise and went to see what it was and it was the toaster- smoke started to come out from the top. Please report your experience to the CPSC! This thing needs to be recalled!

Jul 04, 2009 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Back to Basics egg toaster

My egg cooker stopped working, so I took the unit apart. To answer your question, I did not see a fuse inside. One way to tell if it is a power problem to the mother board is to observe whether the LEDs light up or not after pressing the switches. If the LEDs don't light, there could be something wrong with either a power component or a power connection.

In my case, the toaster worked fine. Usually these problems are caused by loose connections. Sometimes it is not obvious where the loose connection is. All I did was loosen and re-connect the wires to the egg cooker and also to the board they came from. I also shined up the toast slide button copper connections with a nail file. This was just a precaution, since the toast slide button had to be working (i.e. it still toasted, just didn't cook an egg).

So far, it seems to be working, but time will tell. If the problem was due to something other than a loose connection, it will happen again.

Apr 14, 2008 | Kitchen Appliances - Others

2 Answers


$5.00 plus shipping or somewhere around $10. How much is a new toaster? I just scrubbed the remaining coating off my replacement pan that also peeled and it works fine. $10 is too much money for something that will peel just like the original. Too bad they won't make them available in stores that sell the toasters and at least save the consumer shipping.

Apr 12, 2008 | Back to Basics TEM-500 Egg & Muffin...

4 Answers

4-slice egg & muffin toaster

On my fourth one the idea, but the egg poacher keeps burning out.
The 800 number is 1-800-688-1989
Calling them now...this last one only lasted 3 weeks.

Jan 21, 2008 | Back to Basics TEM-500 Egg & Muffin...

Not finding what you are looking for?
Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster Logo

3,300 people viewed this question

Ask a Question

Usually answered in minutes!

Top Back to Basics Kitchen Appliances - Others Experts

Vitally Alcher

Level 3 Expert

1645 Answers

ray gallant
ray gallant

Level 3 Expert

64299 Answers

Pierre Legault

Level 3 Expert

388 Answers

Are you a Back to Basics Kitchen Appliances - Other Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides