Kenmore 98702 Stacked Washer/Dryer Logo
Posted on Jun 14, 2011
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Not receiving cold water to the machines tub.. Does have cold water comming to the machine hose connection, but not to the tub

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Steve Allison

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  • Kenmore Master 5,569 Answers
  • Posted on Jun 14, 2011
Steve Allison
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Joined: Jan 19, 2008
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There is an electrically controlled valve (sometimes two separate) that mixes and controls the flow of water into the tub. These devices are junk even when new and just not very reliable. Fortunately, they don't cost much to replace either.
To see a breakdown illustration of your machine and the accompanying parts list, go to the link below and enter your model number:
Sears parts dept.
You can normally see locations of the various parts of your appliance and this can help you decide if you want to DIY or have it done by a pro.

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Related Questions:

0helpful
1answer

Hot water supply to washer works,but not cold water

Probably the small filter screen in the cold water supply line is plugged up with sediment. The screen will either be directly on where the hose connects to the supply line, or may be on the rear of the washing machine where the cold water supply line connects to the washer, usually a simple screw-on just like a garden hose.
1helpful
1answer

My machine is leaking out of the bottom?

  • Inspect externally visible components - Somewhere adjacent to your machine will be two faucets, one for cold and one for hot water. Flexible hoses with standard garden hose type fittings on each end connect these faucets to the water inlet valves for your machine. Check to see if either the hot or the cold water hose is leaking either along its length or where it attaches to the faucet or to the water inlet valve. In the simplest case, you may simply need to tighten the hose slightly at one end or the other. A pair of pliers can be used to tighten the hose fitting, but be very careful not to over tighten at the water inlet valve end because here the hoses screw onto plastic or nylon threads that can be stripped by over tightening. The hose fittings contain rubber washers or washer filter screen combinations that can be replaced if they have deteriorated. These can be obtained from local home improvement stores or appliance parts suppliers. If the hose itself is leaking then buy replacements for both the hot and cold water hose since they have probably experienced similar deterioration. Another possible source of water on the floor is an overflowing drainpipe. The drain hose from the washer normally has a curved end that hangs loosely on a vertical drainpipe (sometimes on a laundry sink) that connects into your sewer system. If the drainpipe or its connection to the sewer system is partially stopped up you will get an overflow when the washer empties. On a front loading-machine check for leakage around the door or any obvious deterioration in the gasket material. Get a helper and use a heavy piece of cardboard or masonite to protect finished floors if you have to slide the machine out for access. If the leak is not external you will have to look inside the machine.
  • 2 Common washing machine components/operation - Understanding what you are looking at inside the machine requires some background about how washing machines operate. The washing machine has a water inlet valve assembly to turn on and off the hot and cold water that must flow into the machine. There are also flexible hoses to connect to your homes hot and cold water supply plus a rubber drain hose for emptying water from the machine. The machine has a tub for holding the water during washing and rinsing and the tub contains a "basket" (the part with holes in it that you see on looking into the machine) for holding the clothes. It has an agitator to accomplish the washing operation. It has a pump to move water from the tub to the drain and some kind of spin mechanism to remove additional water from the clothes after the tub is emptied. There is also an electric motor to power the agitator, the spin mechanism, and the pump as well as a transmission to couple the motor to the agitator and spin mechanisms. There may be a filter to remove lint during the wash cycle. Finally there is a control panel to select specific cycles, temperatures, agitation speed, amount of water in tub (load size), washing time etc. Inside the machine there are also hoses to connect the water inlet to the tub, to connect tub to pump to drain hose, and to interconnect the tub and pump and filter (if present), etc. The most likely points of water leakage are the internal and external hoses and their attachment points, the water input valve assembly, the pump, and the water filter. A less likely leak would be from the tub itself rusting out on an old machine or from some kind of mechanical failure or chronic imbalance that caused the basket to rub the tub during spin. The link "Online Appliance Repair Manuals" under resources below provides more detail, diagrams, and description for some specific brands as well as good general information. If you have not worked on washing machines before, it would be very helpful to read the first two short chapters in this reference or to read some equivalent tutorial material covering basic repair techniques and principles of operation and containing lots of explanatory figures.
  • 3 Looking inside the machine - Here you will probably need a manual or at least the online resource cited just to get access to the inside. The assembly/attachment techniques are not always obvious just looking at the outside of the machine. Older machines sometimes had access panels on the back that provided a place to look in, but newer machines may require removing the cabinet and this is much easier if you know the recommended approach. Be very conscious of safety while working inside the cabinet. There are electrical shock hazards from exposed connections and mechanical hazards from moving parts plus possible wet wiring from water leaks. Keep machine unplugged and water turned off except as needed for tests. Also turn off water while moving machine for access and have a bucket to put the drain hose in. Inspect the inlet control valve and the tube connecting the valve to the washing machine tub. Check all internal hoses and their connections for leaks. Inspect bottom and sides of tub for any problems. Inspect the body of the water inlet valve assembly, the pump and the filter for signs of leaking through cracks or bad gaskets. Check all of the areas for wetness or signs of mineral deposits where leaking has been occurring. Remove failed parts referring to manuals or online sources as needed. Most hose clamps can be removed with ordinary slip jaw pliers. Some hose clamps may be of the screw type. If a hose is stuck and difficult to get off after the clamp is moved back out of the way, grasp the area where the hose overlaps the pipe with channel lock pliers and try to rotate it slightly back and forth to break the bond. Some sheet metal or machine screws may need to be removed to dismount parts.
  • 4 Obtain new parts - You will need to know the make, model and serial number for your machine. If you have an owner's ,manual it will tell you where to find the "nameplate" which has this information. Lacking a manual try looking on the back of the machine or possibly just inside the door or sometimes down by the base. If you have an owner's manual it may also have a parts diagram and parts numbers. Your options for obtaining parts include getting from your dealer (e.g., Sears parts), finding a local appliance parts supplier (check your yellow pages and call first about availability), or ordering from an online appliance parts supplier. Ordering online is probably the cheapest, but if you are inexperienced it is nice to walk up to a counter with the old part in hand (along with your machine information) and get personal assistance in obtaining the right replacement.
  • 5 Install parts - After installation check carefully to be sure the leak is repaired. Reassemble the machine.


  • Read more: How to Find a Leak in a Washing Machine ' eHow.com http://www.ehow.com/how_2285965_leak-washing-machine.html#ixzz1D5Uk4sk2
    0helpful
    2answers

    Hi the cold water just dribbles into the tub. if I

    is the cold water all the way on?

    if so, the first thing to do would be to check the screens in the cold water fill hose and the screen in the cold side of the water valve on the back of the machine. if that is not the problem then replace the water valve.

    (turn the water off before taking the hose loose)
    0helpful
    1answer

    Cold water trickles in tub. Hot water fine.

    remove the cold water hose from the machine that is your service line feeding into it.
    a screen in the inlet were the hose attaches to is probably clogged up
    0helpful
    1answer

    Cold water not coming through the cold water goes through the hose but will not fill the machine when it is connected

    There is a valve between external hose from house, and the internal hose to tub. The valve is not opening.
    0helpful
    1answer

    It is leaking under the washer tub

    Hi,

    Leaking water from a washing machine usually comes from hoses or connections. Be sure that water appearing to be a

    leak isn’t drain water from a backed-up standpipe. To prevent potential flood damage, which can occur if washing

    machine supply hoses burst, be sure to install “no-burst” stainless-steel mesh hoses and lever-type shutoff valves,

    as shown below. With these, you can easily turn off the levers for both hot and cold water between wash days.


    1) Check the fittings where the hoses connect to the faucets and to the back of the washing machine. Also look for

    worn or leaky hoses. Tighten couplings or hose clamps if needed, or replace the hoses altogether. Be sure to turn

    the water off before removing the hoses, and drain them into a bucket after disconnecting them.

    2) Determine whether the machine is oversudsing, which can cause the machine to overflow. Reduce suds by pouring 1/2

    cup white vinegar in 1 quart water into the washer. Then switch to either less detergent or a low-sudsing variety.

    3) The machine may have a faulty basket gasket or tub seal and bearing that must be replaced; in this case, call an

    appliance repairperson.


    Thank You for contacting fixya.com
    0helpful
    1answer

    Cold water into tub of wash machine

    For low water volume - or "Trickling" effect...

    1. Turn off the water supply to both hoses.
    2. Remove hoses (one at a time so you don't get them confused)
    3. On the washer side - look for a removeable screen inside wher you just removed the hose.
    4. Using a small screwdriver - pop out the screen and reverse-flush it/clean it. It will likely be full of sediment and calcium deposits from your pipes.
    5. Replace the inlet screens.
    6. Re-fit the hose to the machine.
    7. Turn on water supply valves.
    8. re-try.


    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!
    0helpful
    1answer

    Cold water feed into tub seems somewhat pluged.

    For low water volume - or "Trickling" effect...

    1. Turn off the water supply to both hoses.
    2. Remove hoses (one at a time so you don't get them confused)
    3. On the washer side - look for a removeable screen inside wher you just removed the hose.
    4. Using a small screwdriver - pop out the screen and reverse-flush it/clean it. It will likely be full of sediment and calcium deposits from your pipes.
    5. Replace the inlet screens.
    6. Re-fit the hose to the machine.
    7. Turn on water supply valves.
    8. re-try.


    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
    0helpful
    1answer

    Mavt634 cold water comes out the hot water inlet connection

    Need to make sure that the water connections are correct - first that the hot water hose and cold water hose have not been interchanged and then if they are correct try interchanging the electrical connections to the water valves.
    Not finding what you are looking for?

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