Question about HP DeskJet F380 All-In-One Printer

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Paper jam the roller took the whole stack of blank papers and jammed the printer- what steps shoild I take to reverse this quickly and keep printing?

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At the back of the printer... open the feeder door and slowly remove the jammed papers.... put it back and put some paper in the tray and press resume button... this will continue printing the remaining print jobs.

good luck... happy FIXYA...

Posted on Aug 20, 2008

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Posted on Jan 02, 2017

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False paper jam on hp laserjet 4345


Paper jam I suppose is the commonest of all printer problems as it can occur due to strayed, stuck bits of papers in pathway of paper tray, outlet, roller etc. I would recommend cleaning the paper inlet, outlet, and other possible areas to avoid a paper jam situation.

Follow the given steps to clear paper jam
>Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

->To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.

->For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

->Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.

->Try printing another document

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Feb 06, 2013 | Office Equipment & Supplies

1 Answer

Jam on roller


I had many jams using a Kodak printer, but lately I've been fanning the paper, which they may have told me to do, but I didn't know how to do it. Here is a step by step way to do it. Take the stack of paper you plan on using in your printer & straighten it by taking it by each side & tapping it on a surface (like a desk top). Bend the stack of paper as if going to fold it in half. On one side, the stack is fanned out. Grab the paper on the long sides with both hands & slide it into the printer tray. Go ahead & print, I've had fewer jams since loading my paper this way. Give it a try, see if it works for you!!!

Feb 21, 2012 | HP LaserJet 1020 Printer

2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    3 Answers

    How to fix paper jam! problem


    Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( clip_image001.gif ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button (clip_image001.gif ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.

    Nov 22, 2010 | HP J3680 Officejet All In One Printer

    1 Answer

    Hp 5440 not printing, changed ribbon and now getting flashing arrow key. Restarted, took ribbon out and put back in....usually it works.


    Step 1
    Inspect the paper trays to make sure they are not overloaded. To determine if this is the problem, do a test print with only one piece of paper loaded in the paper tray. (If this turns out to be the problem, keep the paper tray half-full in the future.)
    *
    Step 2
    Check that the type of paper being used falls within the printer manufacturer's recommendations. For example, paper designed for ink-jet printers doesn't necessarily work well in laser printers. High-quality, bonded paper will cause paper jams in some printers; look for bonded paper that is "laser and ink-jet compatible."
    *
    Step 3
    If someone has recently printed labels on this printer, check to see if a label has come unglued from a sheet and become stuck inside the printer.
    *
    Step 4
    Check the gears and rollers for stuck shreds of torn paper from previous jams. Turn off the printer before you attempt to remove the bits of paper.
    *
    Step 5
    If you have a laser printer, inspect the printer's paper rollers. They should be smooth but not shiny. Rollers that are cracked or glazed are a frequent cause of paper jams and should be replaced by a technician.
    *
    Step 6
    If you have a laser printer, try cleaning the printer's paper rollers with a lint-free cloth and isopropyl alcohol (available at electronics shops or drugstores).
    *
    Step 7
    Try changing the toner or ink cartridge.
    *
    Step 8
    If you hear a clinking sound during printing, your printer probably has a broken gear and needs to be serviced by a technician.

    Nov 19, 2009 | HP DeskJet 5550 InkJet Printer

    2 Answers

    Using HP 1100d Office Inkjet printer. Can't get 'out of paper' light to turn off. I have added paper, pressed the reset button, but light stays on, and printer will not operate.


    Please read over the following information and follow step by step.

    Issue Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job. Solution Follow these steps to resolve the issue. Step one: Remove any loose paper
    1. Remove any loose paper from the paper tray and output tray. CAUTION: Do not remove jammed paper at this stage.
    2. Press the Cancel/No button on the product control panel to clear the paper jam message.
    3. If the paper jam message cleared, try the print job again.
    • If these steps resolved the issue , there is no need to continue troubleshooting.
    • If the issue persists , continue to the next step.
    Step two: Clear the jam from the back of the printer
    1. Press the Power button (c01345237.gif ) to turn off the product.
    2. Unplug the power cord from the back of the product.
    3. Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product. Figure 1: Remove the rear access door c01489996.gif
    4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
    Step three: Clean the rollers While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.
    1. Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers c00246512.jpg
    2. Allow the rollers to dry completely.
    3. Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
    4. Reconnect the power cord to the back of the product.
    5. Press the Power button (c01345237.gif ) to turn on the product.
    Step four: Reload paper and test the printer Load a stack of plain white paper in the paper tray and try the print job again.
    1. Press the Cancel/No button on the product control panel to clear the paper jam message.
    2. Lift the output tray.
    3. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. Figure 3: Slide out paper guides c01489992.gif 1 - Front paper guide 2 - Side paper guide
    4. Load a stack of plain white paper, print-side down into the paper tray. Make sure the paper stack is no higher than the top of the front paper guide.
    5. Adjust the side and front paper guides to fit snugly against the paper stack. Figure 4: Adjust the side and front paper guides c01489993.gif
    6. Lower the output tray.
    7. Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops. Figure 5: Disengage the photo tray c01489994.gif
    8. Try the print job again.
    • If these steps resolved the issue , there is no need to continue troubleshooting.
    • If the issue persists , continue to the next step.
    Step five: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. Have a good day,

    Jun 18, 2009 | HP Inkjet 1100d Printer

    1 Answer

    ON button on hp photosmart C5280 will not turn off. keep saying paperjam but there is no paper.


    Open and clean your printer with some air compress can.
    Check the cartridges, take out and put them on place again
    Unplug the printer for a while and plug in again
    Reset the printer to factory settings
    If still not shut down, the printer need to be serviced

    **********************************************************
    Solution one: Clear the jam from the back of the All-in-One
    Follow these steps to clear a paper jam from the back of the product.
    CAUTION: Trying to clear a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.
    Step one: Remove any loose paper
    Remove any loose paper from the input tray.
    CAUTION: Do not remove jammed paper at this stage.
    Step two: Clear the jam from the rear access door
    Press the Power button ( ) to turn the product off.
    Unplug the power cord from the back of the product.
    Turn the product so that you can access the back of the product.
    Press in the tab on the left side of the rear access door to release it. Pull the door away from the product to remove it.
    Figure 1: Remove the rear access door
    Gently pull the jammed paper out of the rollers.
    CAUTION: If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
    Reinsert the rear door. Gently push the door forward until it snaps into place.
    Plug the power cord into the product again.
    Press the Power button ( ) to turn the product on.
    Press OK to continue the current print job.
    NOTE: Sometimes the print job cancels instead of continuing when you press OK . If this happens, restart the print job beginning with the page number when the jam occurred.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution.
    Solution two: Open the top cover and clear the jam
    If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the top.
    CAUTION: Remove the paper jam carefully, because it is possible to damage the product when removing paper from the top.
    With the product still turned on, unplug the power cord from the product.
    Raise the cartridge door.
    Figure 2: Raise the cartridge door
    Gently pull any jammed paper out of the rollers.
    Close the cartridge door.
    Figure 3: Close the cartridge door
    Plug the power cord into the product again.
    Wait until the product is idle and silent, and then try the print job again.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution.
    Solution three: Clean the rollers
    Follow these steps to clean the paper feed rollers and the pressure rollers to remove any debris, dirt, or paper scraps.
    Press the Power button ( ) to turn the product off.
    Unplug the power cord from the back of the product.
    Turn the product so that you can access the back of the product.
    Press in the tab on the left side of the rear access door to release it. Pull the door away from the product to remove it.
    Figure 4: Remove the rear access door
    Lightly moisten a lint-free cloth with distilled water, and then wipe the rollers inside the product with the cloth. Rotate the rollers upward with your fingers to clean the entire surface.
    Wipe the pressure rollers on the inside the rear access door in the same manner as you did for the rollers inside the product.
    Allow the rollers to dry completely.
    Reinsert the rear access door. Gently push the door forward until it snaps into place.
    Plug the power cord into the product again.
    Press the Power button ( ) to turn the product on.
    Try the print job again.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution.
    Solution four: Reload paper and check the print settings
    Follow the steps to reload paper and check the print settings. The print settings must match the type of paper in the product.
    Step one: Reload paper
    Raise the output tray.
    Slide the paper-width guide to its outermost position.
    Figure 5: Slide paper-width guide outward
    Fan a stack of paper to make sure the pages are not stuck together. Then tap the stack on a flat surface to align the edges.
    Load the stack of paper in the main paper tray with the short edge forward and the print side down. Slide the stack forward until it stops.
    Figure 6: Load paper in main paper tray
    Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the main paper tray. Make sure the stack of paper fits within the main paper tray and is no higher than the top of the paper-width guide.
    Figure 7: Slide paper-width guide inward
    Lower the output tray, and then pull the output-tray extension toward you as far as it goes.
    Step two: Check the print settings
    Open the program that you were using to print when the paper jam occurred.
    Click File , and then click Print . The Print dialog box opens.
    Click Properties . The Document Properties dialog box opens.
    Click the Paper/Quality tab.
    Make sure the Paper size and Paper type settings match the paper loaded in the product.
    NOTE: A paper jam might occur if the Document Properties dialog box lists photo paper, but plain paper is loaded in the product.
    Click OK , and then click OK again to print the document.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution.
    Solution five: Reset the All-in-One
    Press the Power button ( ) to turn off the product.
    NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless.
    Disconnect the power cord from the back of the product.
    Disconnect the power cord from the electrical outlet, and then wait 30 seconds.
    Connect the power cord to the electrical outlet.
    Connect the power cord to the back of the product.
    Press the Power button ( ) to turn on the product.
    If these steps resolved the issue , you do not need to continue troubleshooting.
    If the issue persists , continue to the next solution.
    Step six: Service the All-in-One
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Nov 06, 2008 | HP Office Equipment & Supplies

    1 Answer

    Printer will not catch paper in tray


    The rollers need to be clean or replaced.

    Feb 04, 2008 | Dell M5200n Laser Printer

    2 Answers

    My paper keeps jamming


    Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
    1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
    2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
      • If under warranty, contact HP to obtain a replacement part.
      • Click How to buy on this page to order replacement parts.
    3. From the rear access door opening, gently pull the jammed paper free.
    4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
    5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
    6. Reconnect the power cord to the unit and turn the unit on.

    Jan 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

    2 Answers

    Dell 1700n Laser Printer Jam trouble


    If it?s always in the same spot then you can narrow your search for the problem. -Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess. -If the paper path is clear then the next thing I would suspect is the paper you are using. -Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper. -Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean. -Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.

    Feb 25, 2007 | Dell 1700n Laser Printer

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