Question about LG enV VX9900 Cellular Phone

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EnV stays on VERIZON LOGO then blinks and restarts

Ok i went to the beach , my phone was inside a bag full of clothes . There was no way it could've got wet. The at night i checked my phone . It was frozen on the Verizon welcome logo then it restarts , and does the same thing !!! I dont have warranty , i've had the phone for 6 months .

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  • t1mmay Aug 25, 2008

    i had my phone in my pocket not near any water... just in my pocket it was working i sent a text then i checked it again to see if there was a text in my inbox and the keypad lock was on so i had to click ok then click it again but it got frozen on click ok again to unlock screen so i tried turning it off and it wouldnt go off so i took the battery out and it shut off so i put it back in and it does the verizon thing for about 2 min then shuts off and resets and doesnt come back on it just stays on the verizon screen and resets. nothing to do with abuse or water damage... help me out man

  • Anonymous Aug 26, 2008

    i had my I've had my phone for about 6 or 7 months and out of nowhere it stops anf freezes so i try to turn it off and it doesn't work so i take the battery out and put it back in and turn it on and it works for about a 1 min. or so then shuts off again and idk wat to do any help

  • sketchboy200 Aug 27, 2008

    i've had my phone for about 18 months with no i sent a text, put it down, and 10 minutes later when i picked it up again it was stuck on the verizon logo. tried taking the battery out and re-insertting but no

  • jdrix Aug 31, 2008

    Same problem - the phone was outside, but didn't get wet, the dot on the battery is pink indicating water damage ????, and it's stuck on the Verizon Logo, blinks off, back to logo, blinks off, etc.... tried every possible trouble shooting suggestion. Poor product.

  • grapeeyes Nov 11, 2008

    I went to bed at night with my phone being fine, it was fully charged. I had it for 2 years. I loved that phone. I woke up in the morning and it was stuck on the verizon logo. Took it to the verizon store and was told that "sometimes there are software issues." They couldn't fix it. I had to get a new phone.

  • egsaraname Nov 20, 2008

    I have the same problem but my pone got wet like a month ago and it worked until today and i put it in a bag of rice but its still not working

  • Anonymous Nov 23, 2008

    My phone worked perfectly. I was due for an upgrade and the people at Verizon told me I could sell my old phone for $100 on eBay. They took off the battery to get the serial number and when they replaced it, the phone would never come back up. It would only flash the Verizon logo.

  • Janet97224 Nov 23, 2008

    My phone was working fine. I tool it into Verizon for an upgrade. They pulled the battery to get the serial number. When they replaced it, I couldn't get it to turn back on. All I got was the Verizon logo that would reset every 10 seconds. HELP!!!

  • Anonymous Dec 04, 2008

    I let the battery die and now the verizon logo keeps flashing on and off every 5 seconds. I've tried charging it, replacing the battery, and shutting it off but nothing works.

  • Anonymous Dec 16, 2008

    This will be the fourth time I will have to exchange this pos phone! First three times because of the charger unit malfunctioning (which of course was MY fault... not the pos phone... apparently Verizon says i'm too stupid to put the charger in correctly) I have had this refurbished POS for 2 weeks and it's frozen on the Verizon screen. DID NOT get it wet drop it or anything!

  • Anonymous Dec 19, 2008

    i just turned on my phone and it kep on replaying the verizon logo!

  • meghan_e Dec 22, 2008

    same thing happened to me. it's been turning off on its own for weeks, but it always started again until now. i was just changing the wallpaper & it shut off & never came back on, it just flashed the verizon logo over & over. i took into verizon & they just sold me a refurbished one for $50 since i was past the 1-yr warranty period. 

  • Anonymous Jan 06, 2009

    I get the Verizon logo and can only turn it off by pulling the battery out.

  • Anonymous Mar 15, 2009

    i was texting and my phone just randomely turned off when i tried to turn it back on it showed the verizon logo then turned off again then turned itself back on and showed the verizon logo then turned off and keeps repeating the pattern i tried taking the battery out and it wont charge either

  • Puddinprp Mar 16, 2009

    I have the identical problem. Phone worked fine last Tuesday morning. Tuesday afternoon it went dead and only showed the Verizon logo. I charged it and got nothing. I swapped batteries with a friend's EnV and still got nothing. Their battery was fine in my phone, too. I hope Verizon will sell me a refurb for only $50. But isnt it odd - this happened a year and a day after I bought it.

  • Anonymous Mar 19, 2009

    This has happened to me three times. The VW screen appears repeatedly, and the phone will not charge.

  • ajakiu May 11, 2010

    Solution link . . .'



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Ok, here is something odd. I get a new phone, my daughter was going to take the env and have it fixed (verizon will replace it with a refurbished one for $50). I had not shut if off, so the battery was completely drained. She plugged it in and charged it, and now it works, of course, after I bought a new phone. Hopefully this will work for others.

Posted on Nov 20, 2008

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Mine was doing the same thing, but as it turned out, i realized that my phone was fine with the micro sd card i had put in it. if you guys are using removable memory and this is happening to you, take the memory out of your phone, take the battery off, put it back on, and then try to charge/turn on. hope this helps :)

Posted on Dec 04, 2009

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I also had the same problem with my phone freezing. After having my phone for a little over one year, my phone froze last light what it stayed on the Logo of Verizon Wireless and after a minute or two blinked a couple of times and froze with Verizon Wireless logo on the screen. It did not matter if I changed the batteries with my husband who also has the same phone.

I tried to charge the phone to see if it would help but it did not change this moring. This advise is for anyone who come across this website and has the same common problems with this specific model.

Please write your story and add to this website so that there will show a history of common problems with this phone to show the Verizon Store that there is a problem. This website has helped me in, that I will be printing out these same related stories to get a replacement phone at no charge. It is not right that I or any of you have to be inconvenienced to have to deal with a broken phone.

Posted on Nov 20, 2008

This happened to mine. i had to get a new one they gave it to me for free. if it got wet take the battery and place that and the phone in dry rice for about 3 days. that will absorb the mositure.

Posted on Sep 05, 2008

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