Question about Nintendo Wii Fit for Wii

4 Answers

Wii fit after several syncs and bat changes etc still get 'step off me and press a ' message when told to turn on during body test after asked for height and date of birth

Posted by on

  • 20 more comments 
  • jaseybrew Aug 20, 2008

    as said changed batteries several times

  • jaseybrew Aug 20, 2008

    came with risers attached. on wood floor so nothing to do with carpet - doesn't ever ask me to get on - only to get off when not even on

  • jaseybrew Aug 20, 2008

    phoned nintendo and they are sending out prepaid shipping label to do tests on it - thanks

  • shortbaldone Sep 15, 2008

    just bought new board, got duracells in and flat wooden floor, keeps telling me to get off and press A, when i do so, it says the same, even when not on the board?

  • aumbaugh Sep 22, 2008

    We are having the same type of problem - says are your nervous - stop jittering.....says to hit A -- all of that...nothing works.

    Ann - Indiana

  • dward645 Oct 05, 2008

    same as the rest gives the same answer step off the board before you get on and can't get no further than this message

  • drvallejos Dec 27, 2008

    I had the same problem. I called Nintendo support and they are going to either fix it or send a replacement. The tech said sometimes the sensors get stuck.

  • Anonymous Dec 28, 2008

    says step off press a not even on it

  • adavie01 Dec 30, 2008

    Brand new balance board, when setting up keeps telling you to step off and press A, can't get passed this message any solutions would be welcome

  • liquidkaos Jan 01, 2009

    Have the same problem. Have tried the sync solution and it does not work have replaced the batteries and it is a no go...guess I have to break downa nd call tech support.

  • Johnny Boy T Jan 06, 2009

    Please step off the board and press A - then phone support and expect to have to send your board back if you have checked the sync etc and cannot clear the message.

  • wwmom Jan 07, 2009

    The Wii Fit board is telling me to step off the board and press A, I never was standing on the board, I press A and get the same message. Very frustrating. Have tried to Sync it again, changed batteries. Nothing has helped, board is only 12 days old.

  • niccoy Jan 10, 2009

    Tried changing batteries and re-syncing the balance board but still asks me to step off nad press A, is now getting very annoying

  • Sian Daniels Jan 17, 2009


  • Sian Daniels Jan 17, 2009

    Board keeps telling me to get off but am not even on it!!! Can't perform body test. I have played WII Music and the board works fine with that, but not WII Fit. Any ideas?

  • mindy342 Jan 19, 2009

    My wii is doing the same thing...started this morning and now I can't use it because it's always telling me to get off and press A when i'm not even on the darn thing

  • aharrison32 Jan 19, 2009

    Balance board telling me get off and press a even though im not on it

  • Anonymous Jan 20, 2009

    Same problem - works with Drums on Wii Music -but Wii Fit - keeps telling me to get off and press A and I'm not even on it. Really annoying!! Phoned up and was told to take batteries out, turn upside down like a beetle! and leave for 24hrs - did this as last resort and still NOTHING!! Had it less than a week and now it's going to be looked at - not good enough as my children are really disappointed!!

  • Anonymous Feb 15, 2009

    same problem after 7 weeks. Could be related to battery charger use?

  • jjamesge Feb 25, 2009

    I LOVE my Wii fit and have used it faithfully for 58 days. Suddenly yesterday, halfway through a workout, it said, "Please step off the balance board and press A." I charged the rechargeable battery pack made for the system for 24 hours, and today the problem remains.

  • tdecker890 Feb 26, 2009

    It tells me to step off and Press A. But when I do, it just repeats the same message. However, if I pick up the balance board and press A, it works.

  • Anonymous Mar 19, 2009

    Got the same problem - board is only 12 days old and has suddenly started saying please step off board and press A. Not even stood on the board when this message appears! Using a rechargable battery pack on a wooden floor. Any help on this please?



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have found that every so often, especially while stepping on the board, the Wii Fit would get disconnected. I did a little research and found some interesting clues to why it might be happening. I had a theory. Since the batteries are at the bottom of the board I thought the vibration of stepping plus the pull of gravity might be loosening the battery connections enough for the board to lose power temporarily. To test my theory I made a shim out of cardboard from a cereal box to hold the batteries firmly in place. This seemed to have done the trick since I have not had the problem since. I created a template you can get from my site

Posted on Mar 19, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I've had my WiiFit for about 4 months or more, and now for the past several weeks my girlfriend while using it it stops, screen goes black and says "Communication has been lost, hit "A" and power button on the board".  Anyone know why this is?

Posted on Sep 23, 2008


I'm on my second balance board - the first one was replaced because of these problems. It seems to work for about 6 weeks, and then problems arise. I've been having problems for about 2 weeks now, but had been plugging the rechargeable batteries into the USB connector, which seemed to help when using the board.

It took them a week to replace the last board. I'm thinking of buying a second just so I can swap them out every time one of them goes bad. But this sounds like a design flaw, since so many people are running into it.

Very discouraging... ;(

Posted on Nov 08, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 53 Answers

Try to change out the batteries with something like Energizer Lithium Ion batteries (high quality) the batteries that came with the game may have been defective.

Posted on Aug 20, 2008

  • Daniel Thrash
    Daniel Thrash Aug 20, 2008

    have you tried adding the risers, it may just not be registering you getting on depending on what kind of surface you are on

  • Daniel Thrash
    Daniel Thrash Aug 20, 2008

    sorry I couldn't help. sounds like a defective unit. hopefully you can exchange it or something a lot of places that sell are very strict on the return policy of video games on top of that no many of them even have any in stock. I wish you luck.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

New crown compatible wii fitness board will not sync with wii console. board only blinks a few times then switches off

Have new crown compatible fitness board, new batteries inserted, inserted Wii fitness disc, choose training, then trial, choose hula hoop game, used remote press A to start.

Screen says place me on a flat floor and press POWER button before stepping onto me

Followed the instructions power button flashes blue, as do the four corners then the lights go out - then nothing happening, still have the same message place flat on floor etc....

Have also tried the Wii Balance Board Check - followed all instructions last one says please turn on power. Pressed button flashes blue as do four corners then they go out

Am I doing something wrong or Is this a faulty board ?


Sep 27, 2010 | Video Game Consoles & Games

4 Answers

My wii fit board keeps telling me to step off and press (A) even though i am not stood on it

iv got the same problem too, iv resync it and nothing, wiped the wii clean and started again and nothing (mine went down just b 4 xmas and 'santa' got my boy the wii fit plus and he ant been able 2 play it yep) PLEASE PLEASE PLEASE some1 help

Jan 29, 2010 | Nintendo Wii Fit - Balance Board + Game...

1 Answer

Wii fit board won't work


Here you have different procedures on what to do if you get that error message. Please get back to me if nothing works.

The exact procedure is:

• Even if the battery level is strong, try the following:

Remove the batteries in the Wii Fit Board for at least 1 minute…… better 15

Try these steps!

1 Turn the Wii console power OFF by pressing the POWER Button on the front of the console. Unplug the power cord from the wall outlet for a few seconds. After a few seconds have elapsed, plug the cord back into the wall outlet.

2 Turn the power of the Wii console ON. When you see the Health and Safety screen, open the small flap on the front of the Wii console to find a red button labeled "SYNC." Press and hold the SYNC Button down for 15 seconds. This will clear all the syncs on the Wii, allowing you to get a clean start to begin the process described below.

3 After holding the SYNC Button on the Wii console down for at least 15 seconds, you can now "re-sync" your Wii Remotes:

a With the first Wii Remote you wish to sync, remove the battery cover on the back of the Wii Remote to find a small red button just below the batteries.

b Press and release the small red button just below the batteries on the Wii Remote; the blue lights on the front of the Wii Remote will blink.

c Quickly press and release the red SYNC button on the inside of the white flap on the front of the Wii console (picture).

d When the Player LED blinking stops and stays lit, the syncing is complete. The LED that is illuminated indicates the player number (1 through 4).

4 Start the game from the Wii Menu, then sync the Wii Balance Board from the opening screen of the game.

Hope it helped.

Nov 24, 2009 | Nintendo Wii Fit - Balance Board + Game...

1 Answer

Disc doesn't work when I change from body test to training on Wii

Wii Fit? The problem can be that your Wii is modded (IF ITS MODDED), or that the disc contains scratches.

Nov 21, 2009 | Nintendo Wii Console

2 Answers

My handsets wont sincronise with the system, I have fitted new batteries

Follow this procedure:
1. Turn the Wii console on and wait until the "Health & Safety" screen appears (don't press A).
2. Open the SD Card slot cover on the front of the Wii console, just below the disc drive, and press and hold the red SYNC button for 15 seconds. This will clear all synced Wii Remotes from the console.
3. Resync the Wii Remote by removing the battery cover and pressing the red "SYNC" button. Do this for all Wii Remotes you wish to use, and test for proper response.
4. If the steps above do not work, remove the batteries of the Wii Remote and leave them out for at least 2 or 3 minutes. Reinsert the batteries and sync the Wii Remote again. Test for proper response.
If after removing the batteries for several minutes, and resyncing the Wii Remote, your still unable to get the Wii Remotes to work, try syncing another Wii Remote if available.
* If another Wii Remote works, then your previous Wii Remote will need to be repaired.
* If multiple Wii Remotes do not work, or you only have one Wii Remote, a repair of the Wii console is necessary.

Oct 20, 2009 | Nintendo Wii Console

1 Answer

I keep getting the message to "step off and press A" for the body test.

You need to step off the pad, wait until it tells you to step on. Then you push A to conduct the body test. If your pad is turned off push the button on the front of the wii fit pad then repeat the first steps i described.

Aug 03, 2009 | Nintendo Wii Fit for Wii

1 Answer

'step off me and press A' message when not on - cant get further




Dec 28, 2008 | Nintendo Wii Fit for Wii

1 Answer

Wii fit wont turn on

Have you tried to Re-sync?

1. Start the game from the disc, and wait it to run.
2. Press the sync button on the wii fit balance board.
3. Press the sync button on the wii console.

Some people say that holding the wii console sync button for 7 seconds works best.

Dec 06, 2008 | Nintendo Wii Console

Not finding what you are looking for?
Nintendo Wii Fit for Wii Logo

2,373 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nintendo Video Game Consoles & Games Experts

Raj Patel

Level 3 Expert

917 Answers

Julian Wainwright

Level 2 Expert

64 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Nintendo Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides