My dishwasher won't drain and there is a rattling noise in the door. I don't know if I should just get a new one as the repairman costs are high. I did start a cyle over and more water went in but that wouldn't drain either. It usually makes a noise when it drains but this was in a different location (in the door).

use a putty knife to remove the front panel , you can remove it by pushing the putty knife into the 2 black tabs between the top and front panel. from there you can get to the drain pump . inspect by taking the hoses off the pump and remove debris. If nothing found replace the pump. hope this helps, let me know

Contact a professional technician to see if the spray loaded action needs to be replaced with a new cup area.

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Wondering how you unlocked the dishwasher. Normally you would have pressed Heat Dry for about 4 secs.

I don't this action would have caused the problem. For dishwasher to run you need the door lock switch to operate. If door is not closed it will go to Cancel.

Check item 12 in this diagram.

Hello

If the water won't drain from the dishwasher, first manually remove as much water as possible and then check the sump area for paper or any other large object. Make sure the door is properly latched. The pump will not drain if the door is not latched properly. Check the belt, drain line, air gap, drain valve and solenoid assembly, the motor, and the pump. If your dishwasher uses a belt to drive the pump, and it has broken or come off the pulley, replace it.

A cup or so of water in the sump area of your dishwasher is normal. It is there to prevent the seals from drying out. The dishwasher will pump this old water out before beginning to wash.

If you have recently installed a garbage disposer in your home, make sure that the drain plug on the disposer has been removed. It's just a little plastic piece that blocks the hole where you hook the dishwasher drain hose. If your dishwasher drains through the garbage disposer, you need to run the garbage disposer before you run the dishwasher to make sure that the drain is clear.

There is a drain hose between the drain valve or pump and the garbage disposal or drain line. If an obstruction has blocked this, then your dishwasher won't drain. The drain hose is connected by clamps to the drain valve and the disposer or drain pipe. Remove it and visually inspect it for a clog or a kink. Try to remove any debris. If it is in good condition, just put it back on, and if not, purchase a new one to install.

If you don't have an air gap in the drain line, at least use a high drain loop. Making a large loop about 18" off the ground with the drain line can prevent any back flow into the dishwasher from the sink.

If you have one, the air gap will be located on top of the sink. The air gap is there to prevent any siphoning of standing water from the sink. When your dishwasher drains, the air gap diaphragm will form a seal and allow the water to drain properly. If the diaphragm in the air gap is faulty, it's possible that water can leak onto the cabinet and into the sink area. When this happens, then the air gap must be replaced.

Like the inlet valve, there is also a drain valve on most models. When no power goes to the drain valve it remains closed and prevents water from leaving the machine. When the valve receives power during the drain cycle, the solenoid opens and allows the water to leave the machine. If your drain hose is attached directly to the pump, you don't have a drain valve. The motor simply reverses and the pump sends the water in the opposite direction, which is out of the machine.

If the motor doesn't turn or work properly, the dishwasher may not drain. Make sure you have power to the unit. If you notice that the motor hums but won't turn, it could be seized, and you probably need to replace it.

Small objects can sometimes get stuck in the pump. When this occurs, you'll need to open the pump and remove any debris buildup. The dishwasher pump is usually mounted directly to the motor and runs off the motor as well. The pump is also attached to the bottom of your dishwasher and pushes the water from the dishwasher.

Hello, Thank You for using FixYa. I will be helping you today.I would start where your drain line connects to the house drain,This is where most blocked drains happen. Disconnect the drain line and put it in a bucket and try to drain the dishwasher. Chances are its blocked somewhere you just have to find it.
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Hi
Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely. Also, check for any food pieces stuck near the pump impeller & clean the chopper assembly. Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat. Hope this helps... Please post back for any further assistance.
Daniel

Hi

Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. Check the drain hose for any visible clogging, remove if present. If no visible lint is present then remove then turn off the dishwasher and remove the drain hose and check for any visible clogging. If still not visible then the drain filter or drain pump is clogged and you'll need to clean the drain filter and drain pump. Also, check for any food pieces stuck near the pump impeller.

Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat.

Hope this helps... Please post back for any further assistance.

Daniel

Hi

Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. Check the drain hose for any visible clogging, remove if present. If no visible lint is present then remove then turn off the dishwasher and remove the drain hose and check for any visible clogging. If still not visible then the drain filter or drain pump is clogged and you'll need to clean the drain filter and drain pump. Also, check for any food pieces stuck near the pump impeller.

Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat.

Hope this helps... Please post back for any further assistance.

Daniel

I have had the same problem with my dishwasher. I.e., the buttons don't respond (no LED) when you press them. Only the "Cancel/Drain" light works and the dishwasher reacts to cancel/drain. I found a diagnostic in the kick panel that has you press; "heated dry, normal, heated dry, normal" within 6 seconds and the washer goes through a diagnostic. All of the tests perform as they should and at the end the washer works again. I don't know why unless doing this resets the circuit board. Does anyone know?