Question about Kenmore Elite HE4 Electric Dryer

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Kenmore elite He 4 model number 11085087400

This is regarding my earlier posting : Dryer on pressing the start button , three beeps and then nothing. The drum light was also off. I now ran the diagnostics test it and it gives me a 4E. what does that mean
thanks a lot

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  • Anonymous Aug 20, 2008

    Thanks for the help. Could you also guide me through a step wise process on how to replace this switch starting from where its located.
    your help is greatly appreciated. This is my first exp with mechanical stuff.
    thanks much,

  • Anonymous Aug 21, 2008

    Thank you very much. That indeed is quite a lot of dismantling work. But I would try opening the machine this weekend.

    Thank you once again.



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Sorry to take so long getting back to you. 4E is a door latch error code. It means your door latch is not working. Double check the wiring to make sure you don't have any loose or broken connections. More than likely, you will have to replace the switch. This is not one of your standard error codes that you will find in any tech sheet. I have experienced this problem before. If you go to and type in your model number, you can find a replacement listed under the "Cabinet Parts" heading as item number 41 (part number 8519323). HINT: If you order this as item number 19 (part number 8283288) it also includes the wire harness. I hope this helps you. If you require additional assistance, please let me know. Good luck to you.

Posted on Aug 20, 2008

  • Jeff Rockwell
    Jeff Rockwell Aug 21, 2008

    Okay, the door switch is located near the 12 o'clock position with the door open. This is a push button switch that enables the dryer to run and turns the drum light out when the door closes. In order to get to it to replace it, follow these steps:

    1. First and foremost, UNPLUG the dryer. There are still live voltages present on many of the dryer components, even with the dryer turned off.

    2. Remove the dryer top panel by removing the three screws that hold the panel in place in the rear of the dryer. With the screws removed, the panel slides back, then off.

    3. Carefully remove the operator control panel. There may be a couple of screws holding it in place. Carefully disconnect the ribbon cable going to the panel and the lift the panel straight up. The whole unit slides out. NOTE: You may have to loosen the screws on the Main Control Board (mounted to the top left of the drum) in order to uninstall the operator control panel.

    4. With the operator control panel out of the way, now remove the lower panel under the door. This is accomplished by loosening the screws under the bottom edge of the panel. With the screws removed, the panel should drop down, then off.

    5. Open the dryer door and remove the lint screen. Close the door and reach inside the bottom of the dryer and disconnect the Auto Dry Sensor plug (yellow wire) and the ground wire mounted to the dryer frame (green).

    6. Remove the air blower cover. This is located directly under the door and covers the blower fan assembly. There will be a few screws holding it place. NOTE: If you forget to remove the lint screen, you will have difficulty getting the blower fan cover off.

    7. Remove the dryer front panel. There are four screws holding it in place (two at the top and two at the bottom). You only have to loosen the bottom screws. Do not take them out all the way.

    8. Open the dryer door and grasp the top portion of the door open. Lift straight up and turn the panel slightly counter-clock-wise. There are drum roller supports on the panel that support the front of the dryer drum. Turning the panel will allow the rollers to come free of the groove they ride in on the drum.

    9. The switch should be accessible at this point. Disconnect the wiring harness. The switch is usually held in place with a couple of retaining clips. The clips have release tabs that you push in on and then the switch should come out from the front of the panel.

    10. Reinstall components in the reverse order of how I instructed you to disassemble them.

    HINT: You can remove the dryer door, if you like, to take some weight off the front panel. This can also safeguard the plastic window from getting scratched or broken. If you wish to remove it, support the weight of the door with one hand and loosen the screws holding the hinge to the door frame.

    NOTE: Refer to the Sears website I referenced in my earlier posting. There very helpful drawings for each section that can also assist you in locating components and with how to disassemble.

    I know it seems like a lot just to replace a switch, but this is the only way I know of to get the job done. If you experience any problems, let know. I hope this helps.



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