Question about HP LaserJet 5500DN Printer

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HP 5500 SERIES PRINTER PROBLEMS

MY PRINTER STATUS WINDOW INDICATES PRINTER OFFLINE. PRINTER IS HOWEVER CONNECTED TO POWER DISPLAYING GREEN LIGHT. I WOULD HOPE I PURCHASED UNDER GOOD FAITH AND THAT I WILL GET AN ANSWER AND NOT THE RUN AROUND. THANK FOR YOU TIME.

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Please first uninstall the printer dirve

then use the driver CD and reinstall the driver then you can solve this problem

Posted on Nov 07, 2008

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Posted on Jan 02, 2017

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Printer showing offline


Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.

Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.

Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.

Jul 10, 2011 | HP DeskJet 6988 Printer

1 Answer

My hp 2360 wont print, green light keeps on blinking, it says printer offline on the printer status bar


Make sure that cable to printer is attached and if printer still shows offline then in control panel for the printers make sure that you right click and choose Use Printer Online

What the flashing light means
The Power light can flash for several reasons:
? The printer cover is open.
? The printer is out of paper.
? A problem exists with the printer, such as a paper jam or a problem with a print
cartridge.
For information

Jan 30, 2011 | HP Deskjet 2360 InkJet Printer

2 Answers

Blinking green light< will not print. staus says it is offline


hi
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Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.
· Step 2
Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.
· Step 3
Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
Mac Instructions · Step 1
Open System Preferences by clicking on the icon in the Dock.
· Step 2
Go to the Print & Fax control panel under the Hardware category.
· Step 3
Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button.
· Step 4
Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Aug 02, 2010 | HP DeskJet 3650 InkJet Printer

1 Answer

Status seen as offline .HP 1400 series


If the printer status is offline it means that you are either A) not connected to the printer by USB/Serial/Parallel B) Connected to the same network as the network printer or C) The printer is not turned on with the approriate connection plugged into the printer/computer.

Oct 23, 2009 | Office Equipment & Supplies

1 Answer

Windows says printer offline, but it is not offline. network settings confirmed. windows firewall turned off. scanner works perfectly over network, but printer is "offline"


The printer offline error mostly troubles windows 7/8/10 users, The printers loses connectivity even when it is connected and operating. The status message displays offline on the computer, and the printer does not print. An Offline status indicates that the computer has failed to communicate with the printer. In some network conditions, the printer might get offline unexpectedly.

Before going to the solution for this you must know when and why printer offline error takes place:
The error may appear when Windows 8 diagnoses that the printer is unavailable, but unfortunately, most times it fails to tell whether the printer is really offline or if it has connectivity problems or printing errors. Reasons why your printer appears to be offline, include problems with hardware, such as disconnected cables or malfunctioning equipment, and problems with software, such as corrupted or incompatible driver files.
These might occur when:
1. The connection between the computer and the printer is slow/unresponsive.
2. The printer has encountered an internal error
3. There are multiple unfinished print jobs in the queue.
There are some simple steps you can follow before going to any complicated way:
Your printer offline can be a problem with the driver software. This is a small piece of code that Windows and the printers use to "talk" to each other. If the driver software is outdated, corrupted or incompatible with the version of Windows that you have installed, you may need to update it.
Restart the printer and the computer or unplug its USB cable.
Do check that the printer's power cable is plugged into an electrical outlet. If the printer is connected to a power strip, make sure the strip itself is connected to the electricity supply and is turned on.
In case you are using a network printer both wired or wireless, You restart the router as it may cause due to network failure.
Different manufacturers come with their own diagnostics software which can inform the user about the problems coming up (Ex : HP's Print and Scan Doctor), Use it as it will be really useful.
PRINTER OFFLINE ERROR Solution 1 :
Type in Services in your windows searches and hit the enter key. Click on Services option from the set of search results as shown below.
A new window for Services opens up. Scroll down and find the entry named Print Spooler.
Now right-click on Print Spooler entry and then on Properties option.
Set Startup type as Automatic from the drop-down menu.
As next, hit the Start button and wait till windows start the Print Spooler. Once done, hit Apply button.
Now if you look at the status of the Print Spooler, you can see that it is Started.
Solution 2 :
If the above method doesn't work for you, you can always try our second method. For that, type in Devices to the windows search and choose Devices and Printers from the search results.
Now find the printer that is offline and right click on it. Click on the option See what's printing from the context menu that appears.
A new window opens. Now click on the Printer tab and uncheck the option that says Use Printer Offline.

Aug 04, 2009 | Canon PIXMA MX850 Multifunction Printer

3 Answers

HP deskjet D2300 series printer is showing offline .Power is already given to the printer.


check that the printer is turn on, if on turn it off and on again, secondly check by double clicking the printer icon on your pc start bar i,t will open a pop/dialogue box, click on file and see if the offline is tick if so disable the tick.

May 26, 2009 | HP DeskJet F380 All-In-One Printer

2 Answers

Printer won't print says it's offline


hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

Apr 04, 2009 | HP Deskjet F340 All-In-One Printer

1 Answer

Cant print


Hi talodyis,
Some how someone has created, (Copy2). (It shouldn't be there at all nor a Copy1).
Only an icon of the HP PCS 1110 series & HP PCS 1110 Fax.
Let's try the easy way to fix this first!
Left click the Start button once & slide up to & left click once on Printers and Faxes.
Printers and Faxes window will open. Find Copy2 & right click on it once, slide to & left click Delete. (Copy 2 should go away)!
You still have an listing of an HP 1110 here in Printers and Faxes window.
Find the HP 1110 series printer from the list, right click on it once & from within the pop-up window left click, Set as "Default Printer". That should do it. Play it safe & restart the system.

Good luck!
Mike


Oct 09, 2008 | HP PSC 1110 All-In-One Thermal Printer

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