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Downloading to laptop

When i plug usb cord to new computer it says connection error. it has worked on other computers. what is the issue?

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  • nina 9 Oct 29, 2008

    did not have cd rom with camera linking to acer windows vistra basic acer laptop



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When i plug usb cord to new computer it says error connection. it has worked on other computers. what is the issue?

Posted on Oct 04, 2008


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Make sure your computer is connected to the internet and see if windows updates the driver automatically when you plug it in to the USB port(s) on your computer.

Try going to the Device Manager and scroll down to where is says USB Root Hub. Right click on the top one and click uninstall. Then do this for all the others (although your mouse and keyboard might stop working, so you would have to unplug them and plug them back in again. Then go back to device manager and uninstall all the USB Root Hubs.

Restart your computer and the drivers for the connected USBs will be automatically installed.

Also, check you are using a usb 2.0 and not a 1.1.

If it still doesnt work. Take some isopropyl alcohol (90%) and a cue tip and clean out the USB port on the iPod charger and then plug it after (after it drys) and see if it works. If not, then clean the computer USB port with the cue tip and isopropyl.

Also, check your BIOS to make sure USB options are enabled.

Furthermore try a different ipod cable... However, I found that while the device is plugged in, try twisting the cord with your thumb and index finger, klnd of rolling it so the cord gets twisted. That might be enough to complete the circuit caused by fraying of the cables inside.

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This could either be a slight communication problem between your printer and your computer or a communication issue between one of your cartridges and the printer. Please follow the steps below to fix the problem:
  1. Reboot your computer.
  2. If usb-connected, disconnect the printer from your computer.
  3. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center to remove the cartridges.
  4. Close the cover.
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  8. Replace whichever cartridge is causing the error to appear with a new cartridge or with a different known working cartridge.
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  10. Try to print from your computer to verify that the problem is fixed.
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Issue After you plug the USB cable into the product and the computer, the error message 'Unknown Device ' displays on the computer. This document resolves this issue for Windows XP operating systems. Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Check the USB connectionFollow these steps to test the USB connection between the HP product and your computer. Step one: Inspect the USB cable and connection The icon on the USB cable (c01424575.gif ) faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely. Step two: Reset the printerAfter you resolve all potential USB conflicts, follow these steps to restart the HP product.
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  5. Replug the power cord into the electrical outlet.
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If you've updated your software and checked the drivers but the issue still persists, try the following things:
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If this does not solve your issue-
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If this does not solve your issue-
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If this does not solve your issue-
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  • Try a different computer!

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