I have a multi disc DVD player, When I tried to eject a disc, the caddie opened, however the disc did not come out. How do I get it out of the machine without damaging the machine or the disc?

Dorothy, Do this, try unplugging, wait 10 min. re plug and try.Below are links that show other methods.
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DVD player will not eject easy fix

How to Fix DVD or CD Player That Won Open

How to fix DVD drive tray that doesn open or eject

Go Video dvd vcr player dvd wont eject fix repair

What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
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FOR SONY PLAYER's

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.

1. Turn off the Blu-ray Disc player.
2. Disconnect the power cord (mains lead) or AC adapter.
3. Allow the disc player to remain without power for 30 seconds.
4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
   IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
   NOTE: This step may require the assistance of a second person.
   
5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
6. Remove the disc.
7. If necessary, disconnect and then reconnect the power cord to recover the player.

Look for a small hole on the side of the DVD player. Insert a straightened paper clip wire and push to open the drive caddy.

if the disc was not installed in the plate fully and partly out in the front sometimes it gets stuck and u have to unscrew your dvd player andtake out the disc and it should work perfectly fine afterwards

Hello sir/ma'am good day, all dvd players has this small circle on the center of the tray, where you play the mini dvd disk. eject your dvd tray to see. hope this helps. thanks

use a unfolded paperclip and insert it into a small hole below the disc tray. This is the manual eject port. Stick it straight in and push, a little bit of pressure will be needed.

Get the dummy cd disc, put a blue tac on it. Insert it. Then after few seconds, eject it. Your dvd disc should stick with it when they came out. It worked for me and hope it will work for you.

Look on the bottom of the unit. There is a hole with the letters ex and op. Shine a light in the hole and you will see a white plastic object with a slot for a slot screwdriver. You can turn this either way but be careful. If you feel resistance and the object does not turn, turn the other direction and the unit will open. Remember if the disc loaded the clamping of the disc is in place so you must turn it the proper way to let the current disc loose hence the op and the ex. Op is open. Ex is exchange.

JC

Yes, I'm having the exact same problem -- I can't eject the dvd that's in the player right now either manually or remotely. It plays fine.

soundsa as though there is a draw drive problem and that could be a motor or as simple as a belt?? are you sure tjhat the eject button works properly as I found out on these denons that the eject switch or push button wont make contact with the switch behind it because the Printed cuircut board shifted??