Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 starting in "Load main image failed Switch to Recovery mode"

Hi ~ My Sansa e260 is constantly starting in "Load main image failed Switch to Recovery mode." I've followed all of the posted instructions for starting in recovery mode, copying and pasting the pp5022.mi4 file in the 16mb folder, safetly removing the hardware, and removing it from hold. It still starts back with the same screen and when I go back into the recovery mode the file is not in there. I've repeated this 10 times with no success and I don't know what else to do. Please help!

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  • lthompson255 Oct 15, 2008

    i have the load image failed problem and i checked the solution and dont know what is meant by format what should i do

  • nagin243y Apr 02, 2009

    my sansa e260mp3 player booting severa times with caption sandisk sandisk sandisk.....

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Well i hvae just have the same problem but look forward to fix this problem

Posted on Oct 16, 2008

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That problem happened to me when Sandisk advised I updated my firmware. If you contact them directly through their website, they're very helpful. Although it took 2 months to sort it all out, they sent me a new player free of charge (incl post and packaging!)

Here's a link directly to the support page:
https://www.customernation.com/pls/ps/ps.ps_main?p_host=304&p_supplier=5096&p_parm=PSHPP

Posted on Oct 16, 2008

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Format

Posted on Oct 13, 2008

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