Question about Samsung HT-WP38 System

2 Answers

Dvd do not loads

The player skips all discs after brief read of no disc,but ocassionally you hear a click and then the disc plays ,clearly something is preventing the dvd from loading.any ideas......................gil

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).

hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.

--JeD

Posted on Jan 24, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

The player skips all discs after brief read of no disc,but ocassionally you hear a click and then the disc plays ,clearly something is preventing the dvd from loading.any ideas...............I have tghe same problem - the platter is rotating to far 1/4" so the DVD jams and will not spin = NO DISK error 

Posted on Aug 22, 2010

Ad

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

mnelsonix
  • 58 Answers

SOURCE: dvd player reads no disc and than shows loading

Have you tried other DVD's...you might have a bad one.

If so,,,you may need to clean the laser diode. You'll need cottonless swabs (no lint swabs) and Isopropyl alcohol 99%.

Might be hard to get to, depending on the model, but gently swab the diode lens. Don't saturate it tho.

good luck

Posted on Apr 07, 2009

  • 1 Answer

SOURCE: Samsung HT-Z310 tries to load disc, but never does

I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Posted on Nov 23, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

DVD player will not recognize any disc


That cd play will not read the format on the ****,you need to try a diff type of disc

Sep 04, 2012 | Panasonic Televison & Video

1 Answer

My iView 2000hd DVD player does not read any DVDs that I put in it. It scans it for about a minute then comes back saying that there is no disc. It tried a couple DVDs, making sure that it wasn't any...


hi there.
DVD Player Disc Not Reading Repair Tips. DVD players use an intricate laser device to scan the surface of the DVD. ... When a message appears that there is nodisc in the player when there is, it indicates a problem with the disc, the laser, or the loading mechanism.31 Mar 2015

DVD Player Disc Not Reading Repair Tips ' Techwalla.com

https://www.techwalla.com/articles/dvd-player-disc-not-reading-repair-tips
How do you clean a DVD player at home?To maintain your DVD player, occasionally unscrew the player's case, so you can get at the lens to clean it. You need a screwdriver, canned air or a soft brush, a foam swab or camera-lens cleaner, and lens cleaning fluid from a camera store. Here's what to do: Remove the top cover screws.How to Maintain Your DVD Player - dummieswww.dummies.com/home-garden/home.../how-to-maintain-your-dvd-player/Search for: How do you clean a DVD player at home?
Why does a DVD player skip?One of the most common problems that occurs with DVDs and DVD players isskipping. ... The same thing occurs when a DVD skips only it messes up the picture and can cause you to miss whole sections of a movie. An excess of dirt, grime, dust, and even fingerprints can damage discs and contribute to skipping.31 Mar 2015How to Fix a DVD Player That Skips ' Techwalla.comhttps://www.techwalla.com/articles/how-to-fix-a-dvd-player-that-skipsSearch for: Why does a DVD player skip?
if you go to this link it will show what a laser disc cleaner looks like and where to buy one from.
DVD laser disc cleaner Google Search

Nov 21, 2017 | Televison & Video

1 Answer

Disc does not appear to load. When inserted in


If you have a disk that you know works, try it. Make sure the disk is not upside down.

Dec 29, 2009 | Polaroid PDV-0823A Portable DVD Player

1 Answer

Audiovox D1998 Portable DVD Player will not load DVD


you need to clean the disc and make sure it fits in wright if that dose not work try another disc.

Sep 15, 2009 | Audiovox D1917

1 Answer

Discs won't play.


please change laser unite then solve your problem

Jul 16, 2009 | Sony DVP-NS575P DVD Player

1 Answer

Will not read


Try a lens cleaner. If that doesn't help, then your dvd lens is toast. What discs have U tried to play? Sometimes this problem is accompanied by the familiar 'click of death', that clicking noise U hear when the lens goes out and wont read any discs of any kind. I had the same exact problem once with my portable dvd player.

May 01, 2009 | Televison & Video

1 Answer

Dvd player makes noise, doesn't read discs


mine did the same thing it just kept ticking when i wanted to play a disk, id take to top off with the four tiny little screws and hoover it, mine still makes a bit of noise but works x

Mar 11, 2009 | Panasonic DVD-F86 Multi-disc DVD Player

2 Answers

Cyberhome 320 wont load discs


This dvd's fails because a dry capacitors on the alimentation source you need to send to a repair service center.

May 13, 2008 | Cyberhome CH-DVD 300 DVD Player

Not finding what you are looking for?
Samsung HT-WP38 System Logo

607 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Electric Dime
Electric Dime

Level 3 Expert

434 Answers

The Knight
The Knight

Level 3 Expert

74887 Answers

Are you a Samsung Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...