Question about Samsung HT-WP38 System
The player skips all discs after brief read of no disc,but ocassionally you hear a click and then the disc plays ,clearly something is preventing the dvd from loading.any ideas......................gil
Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).
hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.
Posted on Jan 24, 2009
The player skips all discs after brief read of no disc,but ocassionally you hear a click and then the disc plays ,clearly something is preventing the dvd from loading.any ideas...............I have tghe same problem - the platter is rotating to far 1/4" so the DVD jams and will not spin = NO DISK error
Posted on Aug 22, 2010
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Posted on Jan 02, 2017
Have you tried other DVD's...you might have a bad one.
If so,,,you may need to clean the laser diode. You'll need cottonless swabs (no lint swabs) and Isopropyl alcohol 99%.
Might be hard to get to, depending on the model, but gently swab the diode lens. Don't saturate it tho.
Posted on Apr 07, 2009
I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!
Posted on Nov 23, 2009
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