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Anonymous Posted on Jun 13, 2011
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Can send faxes but not receiving, comes thru blank piece of paper

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  • Posted on Jun 13, 2011
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Joined: May 31, 2011
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What about copies or internal prints?
If even a copy doesn't work then it sounds like your LASER unit has gone out, in which case I'd just replace the machine.

If the internal pages or copies come out but not faxes, and you know the sender is sending correctly, then it could be an issue with the main board.

I'd get a second opinion from a service tech locally but I can at least give you the part numbers for both so you have an idea of the cost of parts.

LASER UNIT
LM4578001

MAIN BOARD
LG6141001

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I can send but it is a blank piece of paper whats the problwem
I imagine you are using a fax to send a copy in which case the printed page goes face down ( the faxing process actually scans the page , turns the data into signal , transmitted by line to the receiver that deciphers the signal and turns it back into readable data
if you put it in printed side up then the receiver will get a blank page as it is blank on the back of the page
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If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .
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Feb 18, 2008 • Brother IntelliFAX 1270E Plain Paper Fax
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Can not receive faxes or blank pages com thru!
Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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