Question about Creative Labs Zen MicroPhoto MP3 Player

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Hardware Problem The other night I was updating the firmware when at the very end of the update when the player was supposed to reboot the message "Hardware Problem" appeared. Now the MP3 player won't work at all - not even to turn it off. The only way to turn it off is to remove the battery however it still won't work. My computer doesn't even recognize the device. Anyone else ever come across this??

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Hello,

Your Zen very likely needs to have the motherboard replaced, as it is now fried. I have seen this happen a LOT.

Does the hard drive still spin? After powering it on, put it up to your ear to listen. If there is no noise at all, or a smooth and steady spinning sound, that indicates your hard drive is fine and your motherboard has failed. If you hear clicking noises that keep repeating, this indicates hard drive failure.

Posted on Aug 20, 2008

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1 Answer

Help with coby mp610/ac wont boot compleatly after format


Hello,

After the format you might be missing files for operating the device.
Formatting the player is normally used before updating the firmware.
Have you been updating the firmware after you formatted the player ?

There is a new firmware release for the MP610.
Look in the support page, enter MP610 in the bar (Product Search) of next site:
http://www.cobyusa.com/?p=support
Download the zip file. Unzip the downloaded file with WinZip or WinRar.
Look in the pdf file for the instruction how to use the exe file for the
Firmware Update.

Apr 13, 2010 | Coby MP-610 MP3 Player

3 Answers

Stuck on pause


Do you still have warranty on the player? this seems to me like a hardware fault.

I suppose you can try the recovery tool on it.

May 17, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Certain songs on my Sansa m240, will not play


Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.
 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next
id1107_22_next.gif 

3. Click Yes to agree on the license agreement. 
id1107_23_eula.gif 
  
4. Click Next to start installing the program. 
id1107_24_install-begin.gif  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade
id1107_41_upgrade.gif  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
id1107_42_ok2proceed.gif 

3. Click OK to finish update. 
id1107_43_disconnect.gif 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
id1107_m24.gif 

NOTE: If there's no new firmware available, you won't see a balloon message.
 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
id1107_m25_select-fw.gif 
  
6. Click Download Now. Firmware download starts. 
id1107_m26_dl-now.gif 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
id1107_m28_finish.gif 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

3 Answers

PC WON'T RECOGNIZE MY OPAL RCA M4208RD-8


I got help from someone on this site that helped me fix my player. What you need to do (or what I did) is delete all of the RCA files from your computer completely. Then download the firmware upgrade from the RCA website (www.rcaaudiovideo.com) Once you finish that download, make sure that the player is not connected to your computer. Begin to press both the "Play" and the volume + buttons at the same time and then plug it into your computer. Then start the firmware updater at the same time; eventually, your computer will see that your player is there and that is basically all that I did.

Dec 21, 2008 | RCA M4208 MP3 Player

1 Answer

ARCHOS 604 WIFI PROBLEM AFTER FIRMWARE UPDATE


if you wouldnt mind losing data then i suppose you could format it and get rid of the firmware update and the put all your stuff back on. only a suggestion.

Oct 27, 2008 | Archos 604 WiFi Digital Media Player

3 Answers

Zen Sleek not recognized by firmware: not connected msg


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

good luck
please mark the post with a fixya



Feb 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen won't charge!!


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.


Connection Problems:
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Feb 10, 2008 | Creative Labs Zen V MP3 Player

5 Answers

Cannot reload firmware


I had the Exact same problem and no one had a good solution, i only found one that finally worked after spending 4 freakin hours tryin to fix it. anyway here is the solution.

you need to use a computer that has Windows XP, then if the computer is running any version of Windows media player other than 10, roll back or upgrade to Media player 10. restart the computer.

Now, you need to download and run http://www.delldjsite.com/forums/attachment.php?attachmentid=462 honestly i have no idea what it does. my guess is it reinstalles the USB ports but thats only a guess. but i was so frusterated by the time i found this solution that i was willing to try anything. so download this file, unpack it and run it. then it will ask you to restart. when your computer is restarted run the new firmware file ( i used 1.62.2.0) and it works.

Why? i have no idea, but it i was pumped. the origional site i got this solution from is http://www.anythingbutipod.com/forum/showthread.php?t=18864

Jan 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

How do I f/w update??????


Here's the site with the firmware upgrade download: http://www.samsung.com/support/productsupport/download/Model_Select.aspx?type=Digital+Audio+Player(YEPP)&typecode=200600&subtype=Yepp&subtypecode=200601&model=YP-U2JQB/XAA&filetype=FM&language= although I'm sure that the f/w updater is within this program here: http://www.samsung.com/support/productsupport/download/Model_Select.aspx?type=Digital+Audio+Player(YEPP)&typecode=200600&subtype=Yepp&subtypecode=200601&model=YP-U2JQB/XAA&filetype=SW&language= That should help you with your problem. First download and install the first link, then use the tools that are within that program. Once finished, update it with the firmware update and you should be alright.

Apr 01, 2007 | Samsung YP-U2X Digital Media Player

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