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Re: X1270 NO COLOR PRINTING
I know what you mean by an inexpensive printer. The cartridges cost more than the printers! A simple, but often overlooked solution is to make sure that the tape protecting the bottom of the cartridge has been removed. Check that and let me know the results.
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Lexmark products work best with genuine supplies. Lexmark does not recommend the use of refilled, remanufactured, or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark. You can try to clean your cartridge nozzles using the Lexmark software on your computer. From your computer, go to Start menu > Programs > Lexmark X1200 Series folder > select Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. If that does not help, maybe it would be best to replace your supplies with genuine cartridges. I hope this helps.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink or toner cartridge? Please consider the following: If you are using a refilled (theabsolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors. If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges Don
Is the cartridge a Lexmark cartridge or a refilled cartridge?
Remove the cartridge from the printer, take a damp paper towell and wipe the cartridge in one direction on the bottom. Is Ink coming out? If yes then put the cartridge back in the printer and try to print again. If the answer is no and the cartridge is brand new you need to return it to you point of sale and get a new one as its a bad cartridge.
If the cartridge is a refilled cartridge that is probably the problem. Lexmark printers do not support refilled cartridges.
Does the printer attempt to print? Did you replace the black or colored ink? If it was the black ink will it print in color? If it prints in color, check the black ink cartridge for tape residue on the gold contacts. The blue tape will sometimes leave the adhesive on the cartridge and not the tape. It cleans off easy with a soft cloth.