Question about LG WM-2277HW Front Load Washer

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LG WM2277HW WASHER MULTIPLE PROBLEMS... NEVER BUY LG AGAIN

I have a problem. When I try to wash a load of clothes, it stops and displays "OE" when it is on the rinse cycle. I put it into "Test Mode" and while going trough each cycle on the list I noticed that everything was working well or working within the normal limits. (RMP's, tumble, spin, etc.). I have tried draining the pump filter, turning off the washing and literally "ALL" the solutions you have answered to this similar problem, including cleaning both intake filters and the pump filter. I really need a resolution to this problem. Please Help.

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  • Anonymous Apr 05, 2009

    Matt3827,

    I Had the same problem on LG2277

    Thanks for your tips. I did not even change the pump. Washed it, put it back. Works!

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Normal 0 Thanks to other info gathered from this site and a few quality hours with the washer, I solved this problem for myself.

I experienced exactly the same problem. Did the same things. OE error Drain pump would not drain. Sounded like it was grinding a bit. Just not draining. Checked the strainer. Nothing. I found this link to the service repair manual which has easy to follow instructions on how to disassemble the washer and get to the pump. Removing the door and the pumps is really not that hard.
http://136.166.4.200/contents/Laundry/WM2277/WM2277xx_Service_Manual.pdf

Don't be scared. I'm a novice and it was easy. Wear gloves. Lots of sharp edges. All you really need is a screwdriver and pliers to remove hose clamps.
Anyway, I got the the top cover off, removed the front door panel section and could easily access the drain pump. I first pulled off all the hoses. All clear. Disconnected the pumps (easy once I figured out the clip the pump unit slides into). Note there are 2 pumps - a circulation pump and drain pump (larger one). All clear. Reassembled. Still nothing.
Ran a few loads of wash manually draining after each cycle (to keep the wife happy with clean laundry). Yes, you can do laundry while waiting on the part to be delivered. Just get a bucket and drain the washer after each cycle - easier if you pull off the main drain hose and drain it that way versus the little emergency drain(slow!).
Became convinced it must be the drain pump so I ordered a new one for $50 here. repairclinic.com

Installed new pump and reassembled machine in about 20 minutes. Worked great. NOW HERE IS SOME ADVICE THAT MIGHT SAVE YOU THE $50 for a PUMP:

After replacing the pump, I was banging on the old one to see why the heck it stopped working. During the process, I figured out how to actually pull the pump apart. There is a rubber washer around the housing below the blade - pull on it hard enough and the pump slides apart. When it did - holy cow! It was filled with grimy sandy muck. I cleaned it all out, but did not feel like testing it to see if worked. So I likely have a spare should the new one ever go out.
Hope this helps.
Good luck.

Posted on Mar 10, 2009

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The OE error appears when the washer doesn't fully drain within 10 minutes.. Try running the drain hose into a large bucket to determine what kind of flow you have when it does drain.. You may have a bad pump.. or the drain line out is restrictive,.. You can validate both by draining the washer into an open bucket, sink or toilet if available).. I now from experience that the pumps do fail periodically but before replacing it... make sure youhave ruled out other external influences that might impact the drain process... Hope that helps..

Posted on Aug 20, 2008

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