Question about HP LaserJet 4 plus Printer

1 Answer

13 paper jam but no paper in printer: laserjet 4 plus

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • HP Expert
  • 141 Answers

Possible tray sensor flag, broken fuser sensor or tray 1 sensor. good luck!

Posted on Sep 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a laserjet 4 plus. i'm getting error 13-paper jam. need help. no paper is jammed up in it..


There will be something in there, whether it is toner/ink over a sensor, a paperclip/staple, or a tiny scrap of paper.
The trick with this one is patience, methodically strip it down as far as you can, checking as you go for stuck material, and once you have gone as far as you can put it back together nice and slowly, looking for broken connections and loose bits, then try it again.
If there is nothing in there then the printer has something broken and needs looking at by a technician, in this case you should turn to your warrenty.

Oct 29, 2010 | HP LaserJet 4 plus Printer

1 Answer

13 Printer Jam Problem


If it is jamming under the toner (meaning the paper is not quite reaching the toner cartridge, and "crinkling" up), then you would be correct. There may be a tiny pipce or chunk of paper creating a "well" and stopping the paper. If you remove the paper tray and the cartridge, and flip the machine on it's back (fuser side), you may be able to see the chunk in the paper path. You could also get a sturdy pice of laminated paper or card stock, at least an inch or two wide, and run it backwards thru the path to try to back out the chunk.

If the paper is just stopping, in any other spot than the paper tray, it could be a dirty or dead sensor. Try removing the cartridge and spraying canned air throughout the machine.

Apr 21, 2010 | HP LaserJet 4 plus Printer

1 Answer

Paper jam 13. no paper jam what can i do?


One of the paper sensors have activated/faulty. locate HP service center to help you check it out. You require a technician to assist you solve this problem.

Dec 29, 2009 | HP LaserJet 4 plus Printer

2 Answers

Paper Jam


maybe there is more than 1 piece of paper jamed

Jun 29, 2009 | HP LaserJet 4 plus Printer

1 Answer

Lasejet 4 plus- try to print. lower paper cassete full. printer screen says pc load letter and have to manualy load paper. print icon on computer says out of paper


There is a paper empty flag sensor, looks like a plastic paddle, in the tray area. Pull out the paper tray and flick it; make sure that it is not jammed.
Also on the right hand side there is a paper pick- up roller, clean it with a cloth with some alcohol. See page 4-13 for the location of paper feed pick-up roller. page 5-27 shows the paper empty sensor flag

Here is the service manual:
http://home.comcast.net/~wannabeyote/hp-lj-4-5-m-n-plus.pdf Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 06, 2009 | HP LaserJet 4 plus Printer

1 Answer

HP LASERJET 4 PAPER JAM 13


Rollers do not turn on!
Rollers are driven by a motor.
How is the printer telling you this information? (does the PC give an error, or the printer flash lights)

Does the paper make it out of the machine?

Is this "Rollers in the Back" the Fuser Unit?

is The Fuser unit is going bad,
if you open the back top cover, where it gets real hot, where the paper exit's, you should see two rollers, one orange, one either brown or black.. if that orange roller is damaged, has crease's, or covered with black toner, if the paper jams here alott, you probably need a new fuser unit. there is a pm kit available which includes the fuser and rollers, transfer, etc, which this site might have
http://www.all-laser.com/cgi-bin/webc.cgi/Menu_HP_maint.html



Oct 23, 2008 | HP LaserJet 4 plus Printer

1 Answer

Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

Apr 02, 2008 | HP LaserJet 4 plus Printer

2 Answers

Paper jam


Does it show anything after 13?

Oct 19, 2007 | HP LaserJet 4 plus Printer

Not finding what you are looking for?
HP LaserJet 4 plus Printer Logo

Related Topics:

192 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1121 Answers

Seeker5211
Seeker5211

Level 3 Expert

1088 Answers

kakima

Level 3 Expert

98914 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...