I have a 5300 and was printing picuterd just fine. A couple of days later I took some pictures and now everything has a redish tint. I have cleaned the heads and changed the color cartridge...Anyone know how to fix this???
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Not too long ago I had the very same problem. After TWO days with Kodak support over the phone they had to send me a new printer. It has to do with the printer that only they can repair. Reinstalling software will not fix the problem, at least in my case. Hope it works out.
Kindly place the paper in the photo paper tray and then place a photo on the scanner glass of the paper and press copy.Correspondingly,if you are printing from computer make sure that you select 4X6 in the printing properties or preferences while printing the pictures.
Your issue will be solved.Keep me posted if you are facing any problems.
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
try using the system restore option on Dell computer.........as you have vista,,,click on the start button and type system restore in start search box and follow the on screen instructions and select yesterday's date and proceed.......should help:)
If you want to switch to photo mode you have to have photo paper in the printer. As for the user manual you did get one, just not in paper form. Kodak has the user manual on the software CD or you can go to kodak.com. The reason it's not in paper form is because the user manual is more than 100 pages.
Print out a demo sheet. Press copy and photo at the same time. If the black isn't printing on this demo sheet, (the eyes on the two kids at the top are all white), you need a new printhead. Your's is probably clogged. contact kodak tech support. 18004216699. Option 1
1-Deep clean and calibrate the printhead
2-Try a firmware update @ www.kodak.com/go/downloads
3-Try a removal and reinstall of the printhead and inks
If all this fails, call Kodak Aio support : 1-800-421-6699 (USA)
If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.
Try this first
Calibrate your printer, then print a demo sheet.
If paper is in the photo paper tray, remove it.
Load photo paper into the photo tray.
Fan the paper to keep the sheets from sticking together.
IMPORTANT: Do not overload the photo tray.
Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
Engage the photo tray by pushing it in until it stops.
Calibrate your printer.
Select Calibrate Printer, then press Start.
Wait for your printer to print the calibration sheet.
Place the calibration sheet face down on the scanner glass.
For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
Remove the calibration sheet from the scanner glass, then press OK.
Print a demo sheet.
Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
Select Print Demo Page, then press Start.
Wait for the demo sheet to print.
Then call them if issue Persist at these numbers:
In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895