Question about Samsung MD800SC Microwave Oven

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Samsung MD800SC Microwave runs but stopped heating

I have a Samsung MD800SC that suddenly stopped heating the food or drinks, even though it seems to be operating.

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  • jnewman19 Aug 19, 2008

    When I hit Start or One Minute, the inside light came on and the turntable revolved as though everything is working. I don't think the sound changed either.

    However, testing it again to respond to your question, after having it unplugged for two weeks, it worked normally again suddenly.


  • jnewman19 Aug 20, 2008

    Following up on my earlier post about the Samsung MD800SC Microwave, it heated one cup of water. But after that, again it appears to be working (lights on, turntable rotating, timer counting down and then stopping appropriately), but the contents are not warmed at all.

  • Anonymous Feb 12, 2009

    I have a Samsung MD800SC, which suddenly stopped working. I plugged it out, but I cannot bring myself to get rid of it. I calle Samsung and was told that the megatron which was the on;y thing that was still under warranty may be the problem.II was given two(2) numbers to call which I have not done. I really like this oven.

  • Anonymous Feb 23, 2009

    Same problem..... just would like a repair location in Chicago or need to find that special screw bit to repair myself. This was such a good design.

  • William Miller
    William Miller May 11, 2010

    When you hit Start to cook, do the inside light and turntable come on?

    Any unusual noises?

    Is it louder or quieter than usual?


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  • Samsung Master
  • 8,820 Answers

Chances are you have a bad connection, maybe the cook relay or at the magnetron, but feel free to write back with details when it fails again.

Posted on Aug 19, 2008

  • William Miller
    William Miller Aug 20, 2008

    Since you say it's not louder or quieter than usual, my gut tells me it's either a bad connection at the magnetron (loose FA terminal) or a bad magnetron.

    Here are some links you or someone you know can use for test help, but read their safety warnings first:

    http://www.gallawa.com/microtech/diode.h...
    http://www.gallawa.com/microtech/mag_tes...
    http://www.gallawa.com/microtech/xformer...

    You can order Samsung parts here.

    If
    it's within the magnetron portion of the warranty (usually 5-9 years)
    but out of the original full warranty (usually 1 year), then your
    manufacturer will cover the part cost, but not the cost to visit you or
    the labor charge to do the work.

    If
    nothing else, you can save about $75 by taking it to the shop yourself.

    You can find your nearest Samsung-authorized service center here.

    We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


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