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your acer chrome book supports only USB 3.0 but this printer accepts only USB 2.0 so need to download hp printer scanner software and install it and the see what it append after run this software almost resolve your issue....
You need to reinstall or fresh-install the driver or the printer. Please let me know the installed Operating System on your computer (windows xp or windows vista or windows 7 etc.. etc..). I'll help you fix the issue.
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