Question about Canon PowerShot SD850 IS Digital Camera

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Ca How to restart camera?

Camera says "Lens error, restart camera

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  • neth_redd Aug 31, 2008

    The camera shows the Lens error restart the camera.... What will i do? Coz my baby tried to operate it ... Please Help

  • sdbrown1950 Sep 21, 2008

    Same thing happened to me - heard a click when powering it off - lens hasn't moved since.  yuck!

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Hi

Your lens is defective needs to be cleaned, repaired or replaced if you are seeing an error message that reads "E:18" or "Lens error, restart camera" or something similar. Turning the camera off and back on again will not fix the problem unfortunately.

There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know this because I own one that charges a reasonable price to do the repair! (Google 'darntoothysam')

Just let us know if we can help! Good luck from

Darntoothysam com

Thomas

Posted on Oct 10, 2008

  • Thomas D.
    Thomas D. Oct 12, 2008

    Hi

    Sorry but I don't know what else I can tell you for you to rate me higher than 'thanks for trying'... Your lens is defective and needs to be repaired or replaced, that's the only answer when something is broken.

    If you call Canon they will want $150+ and the so-called geeks at the 'squad' will probably want either more or will tell you to throw the camera in the garbage.

    If you don't want to pay somebody to repair it, then you can try buying a defective camera online and swap out parts yourself to see if you can make one good camera out of two.

    Thomas



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Restart means turn it off and on. But I believe that you failed to mention the other words that go with this error, namely "Lens Error, Restart Camera". Sadly, restarting the camera usually does not work to correct the lens error.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

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The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

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