Question about HP Photosmart s20 Film Scanner

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Streaks on prints

My S-20 prints have multiple lines across the saved images. Color prints (also computer images) have these lines too but the colors are smudged. I've cleaned the mirrors and blown out the interior with air. I've also cleaned the lamp inside to ensure there are no dust particles. The symptoms remain the same. What now?

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  • Anonymous Jan 27, 2009

    When I scan my pictures...I have the same problem. Colors are all streaked up...how can I fix this problem? This is not a printing problem...it is a scan problem. After scanning you can see streaks across the picture.

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Lines/streaks at the same location indicate either a speck of dust stuck on the glass or the glass may be scratched.
S. Mohan

Posted on Jan 04, 2009

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